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Topic:
The XBR-43X800E, an odd Sony TV
This thread has 22 replies. Displaying posts 1 through 15.
Post 1 made on Monday June 4, 2018 at 01:31
Ernie Gilman
Yes, That Ernie!
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A client has one of these. He got it from the Sony store, which means at a discount, not at all a new model, and whatever else qualifies a TV to be sold to employees of Sony.

Its VESA pattern is 200 wide x 400 high. All the mounts I can find do not allow that pattern.

It has no buttons on it for control, not even power.

I wondered if it might have been meant to be used in Portrait mode, but the escutcheon is not even all around.

It's got a "Hotel Mode," which might mean it's a special TV. On the other hand, I'm not that familiar with Sony TVs, so maybe that's a standard feature.

I started looking into this TV instead of just mounting it because the DirecTV wireless client connected to it takes 45 seconds to go from "off" to showing an image. DirecTV was at the client's house today (on a Sunday!) and could find no problem with the DirecTV wiring or connections in the house... they go away scratching their heads and guessing the TV somehow is at fault. I'm guessing it's a wild weird new HDMI problem.

Is anybody familiar with this TV? Can you explain its odd quirks?

Thanks in advance.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 2 made on Monday June 4, 2018 at 05:58
Don Heany
Senior Member
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May want to try taking it out of hotel mode, via menu. Haven’t done this so either you’ll select hotel mode off or the remote combo- think it’s display, home, mute, vol+. Disable power saving etc. for a faster startup. Not a speak already model and a current SKU as of Feb this year.
Post 3 made on Monday June 4, 2018 at 05:59
Don Heany
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*special model
Post 4 made on Monday June 4, 2018 at 07:46
vwpower44
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Power button is on the left side back. There's also up and down. It is a current model Sony and is not special. We use the SF640 and SAL746 Peerless brackets on this TV.
Stay Hungry, Stay Foolish...
OP | Post 5 made on Monday June 4, 2018 at 11:56
Ernie Gilman
Yes, That Ernie!
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On June 4, 2018 at 05:59, Don Heany said...
*special model

As a friend of mine says, could you be a little more vague?
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 6 made on Monday June 4, 2018 at 12:26
cma
Super Member
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Yeah, not a "special" model.. I have a 55 inch model. Mine has a power button on the back.
Post 7 made on Monday June 4, 2018 at 12:48
Lowhz
Senior Member
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On June 4, 2018 at 01:31, Ernie Gilman said...
A client has one of these. He got it from the Sony store, which means at a discount, not at all a new model, and whatever else qualifies a TV to be sold to employees of Sony.

Its VESA pattern is 200 wide x 400 high. All the mounts I can find do not allow that pattern.

It has no buttons on it for control, not even power.

I wondered if it might have been meant to be used in Portrait mode, but the escutcheon is not even all around.

It's got a "Hotel Mode," which might mean it's a special TV. On the other hand, I'm not that familiar with Sony TVs, so maybe that's a standard feature.

I started looking into this TV instead of just mounting it because the DirecTV wireless client connected to it takes 45 seconds to go from "off" to showing an image. DirecTV was at the client's house today (on a Sunday!) and could find no problem with the DirecTV wiring or connections in the house... they go away scratching their heads and guessing the TV somehow is at fault. I'm guessing it's a wild weird new HDMI problem.

Is anybody familiar with this TV? Can you explain its odd quirks?

Thanks in advance.

The mount is 100mm W x 200mm H. "Hotel Mode" is what everybody loves as that's the Pro Mode everyone clamors for.

Nothing odd at all about this TV, it follows all the other E-series chassis of 2017.

[Link: sonypremiumhome.com]
OP | Post 8 made on Monday June 4, 2018 at 14:25
Ernie Gilman
Yes, That Ernie!
Joined:
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On June 4, 2018 at 12:48, Lowhz said...
The mount is 100mm W x 200mm H.

I never did find a mount that could take 100m wide by 200mm high. When I mentioned the size to salespeople, they said "200 x 100 is not uncommon." They didn't even HEAR 100 x 200. Not only that, the TV manual has an illustration showing how to use a wall mount on Page 13, and the sample illustration they have shows a screwhole pattern that is wider than it is high. I'm not saying they're trying to be dimensionally accurate, but they seem to assume the pattern will be wider than high.

"Hotel Mode" is what everybody loves as that's the Pro Mode everyone clamors for.

How can you tell if the TV is in that mode? How do you put it into that mode? The only possible instructions I've seen regarding Hotel Mode is in Post 2, where Don "thinks" it's
display, home, mute, vol+
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 9 made on Monday June 4, 2018 at 15:17
Lowhz
Senior Member
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On June 4, 2018 at 14:25, Ernie Gilman said...
I never did find a mount that could take 100m wide by 200mm high. When I mentioned the size to salespeople, they said "200 x 100 is not uncommon." They didn't even HEAR 100 x 200. Not only that, the TV manual has an illustration showing how to use a wall mount on Page 13, and the sample illustration they have shows a screwhole pattern that is wider than it is high. I'm not saying they're trying to be dimensionally accurate, but they seem to assume the pattern will be wider than high.

How can you tell if the TV is in that mode? How do you put it into that mode? The only possible instructions I've seen regarding Hotel Mode is in Post 2, where Don "thinks" it's

The TV mount pattern is 100 wide x 200 high. This is the link to the line drawing of that TV chassis. [Link: sonypremiumhome.com]

You know that you are in the "Hotel Mode" settings because it says "Pro Mode Setting" at the top of the screen while it is engaged.
Post 10 made on Monday June 4, 2018 at 16:14
Don Heany
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On June 4, 2018 at 11:56, Ernie Gilman said...
As a friend of mine says, could you be a little more vague?

Special came out as speak already in prior post- a truly bizarre auto-correct flub. Should have simply edited...
Post 11 made on Monday June 4, 2018 at 16:16
Don Heany
Senior Member
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On June 4, 2018 at 14:25, Ernie Gilman said...
I never did find a mount that could take 100m wide by 200mm high. When I mentioned the size to salespeople, they said "200 x 100 is not uncommon." They didn't even HEAR 100 x 200. Not only that, the TV manual has an illustration showing how to use a wall mount on Page 13, and the sample illustration they have shows a screwhole pattern that is wider than it is high. I'm not saying they're trying to be dimensionally accurate, but they seem to assume the pattern will be wider than high.

How can you tell if the TV is in that mode? How do you put it into that mode? The only possible instructions I've seen regarding Hotel Mode is in Post 2, where Don "thinks" it's

Display, mute, vol+, home is the correct sequence. Thank you.
Post 12 made on Monday June 4, 2018 at 18:22
IRkiller
Advanced Member
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920
Its VESA pattern is 200 wide x 400 high. All the mounts I can find do not allow that pattern.

How do you make money?
how in the hell does ernie make money?
Post 13 made on Tuesday June 5, 2018 at 09:39
cma
Super Member
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August 2003
3,044
On June 4, 2018 at 14:25, Ernie Gilman said...
I never did find a mount that could take 100m wide by 200mm high.

Huh? Any universal mount that has two separate vertical pieces that attach to the back of the TV (which is just about all of them) would fit this TV/pattern..

Sanus VLT16 and LL22 would be 2 examples.. The Sanus MF215 is the exact pattern you are looking at. Took me 2 minutes to find all 3 of those tilt mounts on their website. Give me 2 more minutes and I can list all of their fixed mounts and articulating mounts as well.
Post 14 made on Tuesday June 5, 2018 at 15:52
Don Heany
Senior Member
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September 2008
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On June 5, 2018 at 09:39, cma said...
Huh? Any universal mount that has two separate vertical pieces that attach to the back of the TV (which is just about all of them) would fit this TV/pattern..

Sanus VLT16 and LL22 would be 2 examples.. The Sanus MF215 is the exact pattern you are looking at. Took me 2 minutes to find all 3 of those tilt mounts on their website. Give me 2 more minutes and I can list all of their fixed mounts and articulating mounts as well.

Right, it’s a vanilla display. Not some B&O or Loewe piece...
OP | Post 15 made on Wednesday June 6, 2018 at 03:52
Ernie Gilman
Yes, That Ernie!
Joined:
Posts:
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30,104
Well, I blew it. All along I knew this TV was to be mounted in a corner, and I never mentioned to youall that the mount had to be AN ARTICULATING MOUNT ! ! Of course the other ones you guys mentioned would not work for me as the TV was hung in a corner on an articulating mount.

Sorry about the confusion.
On June 5, 2018 at 09:39, cma said...
Huh? Any universal mount that has two separate vertical pieces that attach to the back of the TV (which is just about all of them) would fit this TV/pattern..

As I finally realized, I was only looking at articulating arms because that's what I needed.

But you claimed the MF215 would work. Its plate cannot accommodate a pattern 100mm wide x 200mm high.

Look again at the drawing of the plate. It has holes for 200 x 200 and 100 x 100, but there is no steel at the place where the holes would be for this TV's pattern, which is 100 wide and 200 high. LIKE I SAID, 200 x 100 exists, which is width by height, but not 100 x 200. See [Link: sanus.com].

Took me 2 minutes to find all 3 of those tilt mounts on their website. Give me 2 more minutes and I can list all of their fixed mounts and articulating mounts as well.
Yeah, maybe, but the one articulating mount you found won't work.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
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