On April 27, 2018 at 08:57, bricor said...
It just needs 16-24 volts.
A chime or no chime should have no effect on the operation.
The Tech Team has no idea that this is the case.
There is even an option in the app to have it not ring the chime.
That's what made me think no chime was necessary, but the drones on the phones insist that having a chime in the circuit is "recommended" and warranties may be voided if anything else is done.
In short, they state on the box that professional installation is preferred, but they only have amateur answers, answers that state what they prefer and show zero understanding of how their product actually works.