I'm collecting data on whole home audio systems from both dealer and end user perspectives. If you could please spare 5 minutes to take this survey it would be much appreciated! I'll be doing a write up on the results. It's all anonymous.

https://www.surveymonkey.com/r/wha-rc

I'd also appreciate any feedback you have, including ideas for future surveys.

I noticed a few years ago that we've had zero calls for whole-home systems, though ten years ago that was more than half of our business. I've got some extra volume controls that I bought ten years ago, thinking I'd need them. I recently threw them out.

I'll take the survey but wanted to share this big-picture idea.

I'd say the same, it's generally calls for an entire system, and I get almost no calls for something standalone. WHA usually just gets lumped in with everything else.

The second to last box is a good spot to share any kind of related ideas. Thanks for your feedback and for taking the survey!

Maybe that’s because 10 years ago you were stocking up on volume controls while everyone else was moving away from them for more high tech solutions

I actually just laughed out loud.

Well, that's not the same as what I said, or at least what I tried to say. I get calls for an entire system, but not for anything whole house or even Zone 2, though I am sure to offer and discuss it.


I thank you for your contribution.

BTW, in that other thread, it's Crestron, not creation. Whatcha drinkin'?

Man, you guys really love Sonos, even when integrating into third party control systems. Standalone I get, don't go against the grain, and it's pretty good. But integrated? I just didn't see that coming.

When my Sonos favorites populate across all the touchpanels in my system instantly, and there are almost unlimited streaming sources, why not?

If we could just get the system updates to push automatically, we would be about 100%.

What control system? I agree that the integration is good when it's working, but every time something breaks and it's system wide I just know I'm in for a rough week after the first phone call.

I like origin's valet alexa solution. "Alexa play country music on pandora." Bam...country music playing thru whole house. Doesn't get any more user friendly or easier then that.



Survey surprises.... that most people are using 16awg speaker wire over 14awg.
Also that spotify is winning out over pandora.

Maybe you should be the first to create something better and as complete as Sonos. It's not like other long-time prominent audio companies can do it.

Anybody ever mess with forgotify, or are they even still around?

I said I'd fill out the survey but while looking at it I realized my business has gone completely away from that! I saw no point in filling out "no," "no," etc.

My big worry with all the streaming stuff is this: It works, until someone thinks they have a better interface/service/button/color...what ever and the whole thing breaks. Back in the physical media days, (CD Player/ cable or sat box as source / tuner/ etc...) it was all good until a unit physically died.
Now Sonos changes something / anything and the world stops (exaggeration) or the iPhone/Android does an update to an already functioning phone, and everything breaks, or amazon plays nice for now, until they decide not to......

I know we're all writing language into our contract/sign off sheets that say "the system works as delivered....not responsible for 3rd party software changes..." And I'm sure we're all charging enough per hour to make it worth our while to be labor only.... but this all seems silly! Why is this acceptable? The old joke about if cars were as reliable as windows, they'd have to restart several times a day, crash (and that'd be ok) and only run on certain roads....is starting to sound like our industry.

Obviously the custom channel is too small to be heard, but end users are putting up with this too! And if we are involved, WE look like the bad/inept ones.

I’d like to see the results too, JT- can you post them here?

Why did that surprise you?
Is it because delta between 14 & 16 gauge wire is so small or that you think that there is justifiable reason to use 14Ga in D/A?
Just curious.