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Topic:
Any McIntosh Dealers?
This thread has 18 replies. Displaying posts 1 through 15.
Post 1 made on Friday January 19, 2018 at 13:47
burtont62
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Customer is requesting a MX122 and we're not dealers.

If you're a dealer PM me or if you have a friend that's a dealer send me their information and I'll contact them.
Post 2 made on Friday January 19, 2018 at 17:47
thecapnredfish
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That would be trans shipping and grounds for dealer termination. I suppose customer could buy direct from willing dealer. That might be sketchy if you are not authorized as an online dealer. Used to big a big problem in 80's and 90's.
Post 3 made on Friday January 19, 2018 at 18:12
Dave in Balto
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It’s only trans shipping if

A: you get caught

B: you’re an uptight asshole

Online dealer refers to someone selling directly through a website.

Who’s to say that the customer wasn’t on a trip, wandered into a hifi shop, fell in love with an amp, bought it and asked the dealer to ship it home.
Hey, careful man, there's a beverage here!

The Dude
Post 4 made on Friday January 19, 2018 at 18:58
Audiophiliac
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Is he requesting it because he has other Mc gear? Where did he buy that stuff? Can he get this from the same place? Are there any Mc dealers near you or him? Has he burned some bridges or something where he no longer has a viable connection to get it? When people call me asking for a particular product, and we are not a dealer, yet there is another place in town that is, I send them there, and then call the dealer to tell them, or warn them, whatever the case may be. :)

I do not have time trying to track down a piece of gear I can not get through my normal means. If you cannot sell them on something you do sell, let them buy it somewhere else. Just my thoughts.
"When I eat, it is the food that is scared." - Ron Swanson
Post 5 made on Friday January 19, 2018 at 19:43
thecapnredfish
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Dave, I agree with you on all. My point is he is asking another dealer to sell it to him so he may resell it.
Post 6 made on Friday January 19, 2018 at 21:58
buzz
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I'm not keen on selling protected lines from outside my normal supply channels. If something goes wrong, it's real hard to go to bat for the customer.
Post 7 made on Friday January 19, 2018 at 21:59
Ernie Gilman
Yes, That Ernie!
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On January 19, 2018 at 19:43, thecapnredfish said...
Dave, I agree with you on all. My point is he is asking another dealer to sell it to him so he may resell it.

I don't think any of us are good enough mind readers to stick that interpretation onto these sentences:
On January 19, 2018 at 13:47, burtont62 said...
Customer is requesting a MX122 and we're not dealers.

If you're a dealer PM me or if you have a friend that's a dealer send me their information and I'll contact them.

...so... you're saying that "contact them" means exactly "I want that dealer to sell it to me so I may resell it" and doesn't mean anything else. Can't it mean "I'll contact the dealer and if he has it I'll send my customer over there"?

I read it as him wanting to know of a dealer to contact. The details of what he's going to do, beyond contact them, are unstated.

You're also impugning McIntosh dealers here by acting as though any and all of them would join into such an arrangement. I didn't read anybody writing "you can't get McIntosh equipment that way."

It could be much more innocent than you took it to be.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 8 made on Friday January 19, 2018 at 22:23
tweeterguy
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Asking random dudes on a forum allows for the inference that something outside of a dealer agreement is about to occur. One could avoid all that by pointing said client here: [Link: mcintoshlabs.com]
OP | Post 9 made on Friday January 19, 2018 at 23:01
burtont62
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Customer has a bunch of McIntosh gear already.

Previous dealer has beaten the client to death with pricing and very shoddy workmanship.

Client is looking at equipment on line from McIntosh "McIntosh website" and he found a couple of pieces and asked me if I can look into them for him.

So I want to get pricing on those items but I would like to get some better pricing as it's going into a large system repair and will cut into the budget and provide no income to me.

So if I can find someone to sell it directly to the client for a discount since it's a lay-down sale with no work on their part that would be great. Someone on the forum that could actually make some money that they otherwise would never of had opportunity too make seems to be a good thing. Regardless if they're some "Random Dudes".

I just need to figure it into the budget as he wants to see it all together in the proposal.

If it's full retail then I'm pushing for Marantz which will help the budget and actually make me some money.

If it works out then I'll take 50 of them to my castle in Nigeria.

We're only a charity on the 54th Sunday of each year.
Post 10 made on Saturday January 20, 2018 at 01:03
Ernie Gilman
Yes, That Ernie!
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See? It's more complicated and more innocent than some people thought it was. I would help if I could.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 11 made on Saturday January 20, 2018 at 09:04
thecapnredfish
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On January 19, 2018 at 21:59, Ernie Gilman said...
I don't think any of us are good enough mind readers to stick that interpretation onto these sentences:
...so... you're saying that "contact them" means exactly "I want that dealer to sell it to me so I may resell it" and doesn't mean anything else. Can't it mean "I'll contact the dealer and if he has it I'll send my customer over there.

50/50 chance of that.

I read it as him wanting to know of a dealer to contact. The details of what he's going to do, beyond contact them, are unstated.

That's wonderful

And it appears Burton62 gave us the details now.
Post 12 made on Saturday January 20, 2018 at 11:25
tomciara
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As a former repair center guy, I have a different angle on this.

Dealer agreements usually prohibit online sales, we know that. Many agreements also make reference to your "normal geographic area", so if you sell all your gear in Cleveland, and suddenly sell one piece in Tahos, New Mexico, as a person once said, "The red flags may go off".

Will this be found out by McIntosh? Likely not. That is, unless it ever needs service under warranty. At that time, the original sales invoice must be produced to establish the fact that it was purchased less than 3 years ago, or whatever the warranty period is.

At that point it gets interesting. So this thing installed in Tahos came from Cleveland? How did that happen? The paperwork has to be submitted to Mac and that's when you find out whether McIntosh is serious about their dealer agreements. Heaven forbid the servicer in Tahos is also the same dealer that had this guy for a client and treated him indifferently. He will heat up the phone lines in a hurry.

My main electronics brand is Integra, and I would not accommodate another dealer in this fashion unless I first contacted my rep and the national sales manager, and had their written approval beforehand. Integra enforces their agreements.

As another person said, "We can talk about this until the cows are blue in the face". Reputable dealers who value their brands won't want to get involved.
"Men occasionally stumble over the truth, but most of them pick themselves up and hurry off as if nothing ever happened." - Winston Churchill
Post 13 made on Saturday January 20, 2018 at 12:16
highfigh
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Trans-shipping without manufacturer approval doesn't usually go well, but it's easy enough to get that, if it's dealer-to-dealer of that brand. All someone needs to do is call and ask. However, calling a manufacturer and telling them the local dealer is providing bad service is different. Also, if they're charging more than list/MSRP, the McIntosh probably wants to know about that, to.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 14 made on Saturday January 20, 2018 at 13:07
Trunk-Slammer -Supreme
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Only Mac dealer in my area bit the dust years ago, and Mac still wasn't interested, since they only wanted a dealer with a retail (brick and mortar) location.

I was not interested in going there, so no Mac for me.

Funny that back in those days, Pioneer Elite, KEF, and so much other stuff was "protected". My how fast that all changed when internet sales grew and grew, and the companies didn't know how to handle it.
Post 15 made on Saturday January 20, 2018 at 13:50
slobob
Long Time Member
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My $.02 worth as a former brick and mortar shop who's now an independent..

It wasn't the "internet" sales that chased the manufacturers into this situation, it was themselves...

Back in the day, we were Pioneer Elite, Integra, Parasound, Runco, B&W, etc.... and we HAD to have a showroom and commit to xx$$ per year and so on... Then the Reps, became "distributor-Reps" and started opening all sort of "Installation only" dealers around us. Note, that we did custom all along, and the install-only guys were garage operations. While they got an increase in sales in our territory, it was offset due to us shrinking our total dollars. Probably a short term net gain, but it opened pandora's box.... In my market, during the 90's and early 00's there were 13 shops in town doing home, car, and custom (that's counting B&M, big box, and trunk slammers...) and after the purge (2008) there's now 4.... The manufactures had every ability to stay protected (ala APPLE) and let the short term $$ go away in favor of keeping dealer in place. But no, they went for short term growth, opened EVERYBODY, and turned the other cheek when their products started showing up on Amazon and other places (as long as their warehouses were empty, they were happy). This lead to the mass move to online where most operators were happy with 5% (or less) to move boxes, and then it was down hill from there.. So much so, that it killed their retail base, and all they had left as an option to empty their warehouses were online retailers or trunk slammers. The retail shops were gone..

Think about it, you can find Apple online, but not discounted, unless obvious knock off or gray market, and then there's the whole Auto industry- Try to buy a NEW Ford, GM, BMW, VW, Kia..... online or discounted.

I'm also involved in the bicycle industry right now and they are dealing with the same issues..... There are online (they call it consumer direct) brands who assume that by cutting out the middle man (shops) they can sell for less, but forget to calculate the inherent and holding costs. Where the big guys can offload their warehouses to dealers who then deal with the end users (sizing, selling , mechanical support, etc...), then repeat. these direct guys are holding their inventory until sold (warehouse $$), dealing with EVERY customer instead of just the dealer base (Call center and personal $$) and their returns are topping 50% ($$$$). Meanwhile the big guys are seeing $$'s and are spending big money to build website back ends to sell online, deliver to the dealer and have the dealer in the loop (dealers maintain a % of the margin for online sales). This sounds good, but in reality, people shop online for price (and thus no margin). So far NONE of the big guys who are attempting to sell online (at retail) are showing any positive ROI, and the direct guys are trying to raise their prices to overcome their basic business flaw.

It's interesting to see yet another industry go through this, although this time, post 2008.... and meanwhile Amazon is looking into Brick and Mortar.....

Chinese proverb "may you be cursed to live in interesting times..."
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