Your Universal Remote Control Center
RemoteCentral.com
Custom Installers' Lounge Forum - View Post
Previous section Next section Previous page Next page Up level
Up level
The following page was printed from RemoteCentral.com:

Login:
Pass:
 
 

Page 1 of 2
Topic:
Three flawless years, now a broadcast storm?
This thread has 21 replies. Displaying posts 1 through 15.
Post 1 made on Sunday December 24, 2017 at 12:38
tomciara
Loyal Member
Joined:
Posts:
May 2002
7,958
Yes, Sonos was good for three years, but now it seems to be a broadcast storm issue. Comcast gateway in the office, ethernet cable to the family room Sonos, ethernet cable to the living room Sonos at the far, far end of the house. Should be clear from a Sonosnet connection.

The Internet becomes intermittently, painfully slow until you unplug the ethernet going to the family room. In the family room, it goes through a Pakedge switch to the Blu-ray, the AVR, and the Connect: amp. A Connect sits right beside the Connect amp, not wired.

Guessing that when I go back, I will turn off Sonosnet, and wire the last Connect and be done. But why would it work for three solid years? Some firmware update to Sonos changed it?
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
Post 2 made on Sunday December 24, 2017 at 12:41
highfigh
Loyal Member
Joined:
Posts:
September 2004
8,311
On December 24, 2017 at 12:38, tomciara said...
Yes, Sonos was good for three years, but now it seems to be a broadcast storm issue. Comcast gateway in the office, ethernet cable to the family room Sonos, ethernet cable to the living room Sonos at the far, far end of the house. Should be clear from a Sonosnet connection.

The Internet becomes intermittently, painfully slow until you unplug the ethernet going to the family room. In the family room, it goes through a Pakedge switch to the Blu-ray, the AVR, and the Connect: amp. A Connect sits right beside the Connect amp, not wired.

Guessing that when I go back, I will turn off Sonosnet, and wire the last Connect and be done. But why would it work for three solid years? Some firmware update to Sonos changed it?

I recently read about how to turn off the Sonos Net when they're all wired to the router and their bridge isn't used- I suspect it's the cause of the problems I have had at one residence and I'm going to check into it next week because I have two Connect next to the router and a WAP in the office.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 3 made on Sunday December 24, 2017 at 12:45
ShaferCustoms
Long Time Member
Joined:
Posts:
March 2014
380
I have seen Blu-ray players cause this exact issue.

Try pulling the cable from individual components before going into a setting that may/may not be affected by future software updates
Post 4 made on Sunday December 24, 2017 at 13:50
SammPX
Long Time Member
Joined:
Posts:
May 2005
471
I had a weird one the other day when replacing a couple of dead Connects in a pool house. One of the new connects was very aggressive trying to connect using the wireless even though I had a wired connection plugged in and the nearest existing Sonos box was a good 100ft away in the main house. Brought the network to a dead stop. I thought I had a bad connect until I set it up via wireless and then put it on a wire and turned off the radio.
Post 5 made on Sunday December 24, 2017 at 14:17
Hasbeen
Loyal Member
Joined:
Posts:
November 2007
5,273
Doesn't SONOS say if you have 1 sonos unit hardwired .....don't hardwire the others?  Maybe that's the issue?

I could be wrong about this, but I swear I had Sonos tech support tell me that years ago when I was experiencing a similar, but not exactly the same issue..
Post 6 made on Sunday December 24, 2017 at 14:24
fcwilt
Senior Member
Joined:
Posts:
September 2003
1,283
On any Sonus unit that is hardwired turn off the radio. That will eliminate the possibility of a them causing a loop.

See if that makes a difference.

Frederick
Regards, Frederick C. Wilt
Post 7 made on Sunday December 24, 2017 at 14:28
highfigh
Loyal Member
Joined:
Posts:
September 2004
8,311
On December 24, 2017 at 14:17, Hasbeen said...
Doesn't SONOS say if you have 1 sonos unit hardwired .....don't hardwire the others?  Maybe that's the issue?

I could be wrong about this, but I swear I had Sonos tech support tell me that years ago when I was experiencing a similar, but not exactly the same issue..

I think I heard the same, then I heard something different (if you have two connects, wire the first to the router/switch and the second to the extra port on the first one (which is what I did), then connect the rest to the WiFi network. Then, I called because I had read so many conflicting recommendations and tech support confirmed the way I was doing it.

Who the eff knows? I don't know why we can't just wire the ones with a port and connect the rest to their own network in the router as long as it supports more than one SSID. I understand using their bridge if the place allows good signal in all parts of the building but that's not the case in all houses.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 8 made on Sunday December 24, 2017 at 14:31
para19
Long Time Member
Joined:
Posts:
December 2012
124
On December 24, 2017 at 14:24, fcwilt said...
On any Sonus unit that is hardwired turn off the radio. That will eliminate the possibility of a them causing a loop.

See if that makes a difference.

Frederick

+1

Disabling the WiFi Link on a Sonos Music Player...

Find the IP of the Sonos equipment you wish to turn off the Wi-Fi connection.

To check the status of the Wi-Fi link http://:1400/status/ifconfig

Ath0 should be showing if it is not the Wi-Fi interface is already disabled

To disable the Wi-Fi Link http://:1400/wifictrl?wifi=persist-off

An to turn back on http://:1400/wifictrl?wifi=on

[Link: gadgetmypad.co.uk]
There is always money in the banana stand...
Post 9 made on Sunday December 24, 2017 at 14:43
buzz
Super Member
Joined:
Posts:
May 2003
4,366
There was a recent update that deals with KRACK. I wonder if there was some collateral damage to SonosNet.

I've never had any trouble with storms -- unless there was a wonky switch or router. I wire players whenever practical and allow the rest to use SonosNet. I rarely use BRIDGE or BOOST. Note that there is a very esoteric issue if you wire two wireless players to each other.
Post 10 made on Sunday December 24, 2017 at 22:57
edizzle
Loyal Member
Joined:
Posts:
March 2005
5,916
layer 2 switch on EVERY sonos install. make your switch the root bridge.

i can guarantee you if you havent manually done so, you can go to any site you have sonos, directv, and many other devices, that they have made themselves the root bridge. it is no bueno.
I love supporting product that supports me!
OP | Post 11 made on Monday December 25, 2017 at 10:27
tomciara
Loyal Member
Joined:
Posts:
May 2002
7,958
Eric, that is beyond my network understanding. Can you explain in some detail?
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
Post 12 made on Monday December 25, 2017 at 10:58
andrewinboulder
Select Member
Joined:
Posts:
August 2003
1,518
On a side note, I have run across a couple of Comcast Gateways that will go nuts if they have more than one hard wired unit attached to them.

You can check the list below. It plainly states in the work around section that some Gateways will experience a broadcast storm if more than one Sonos unit is hard wired to the router. I had a job where this kicked my ass for quite some time, as I had one Sonos unit located at the far end of the house and wanted to hard wire it. Oddly, this Gateway looked identical to all the other Comcast gateways.

I doubt this is your issue if it worked three years, but something to be aware of.

[Link: sonos.custhelp.com]
Post 13 made on Tuesday December 26, 2017 at 07:15
musictoo
Active Member
Joined:
Posts:
January 2005
542
Same happened with us. Working system for over a year and then a broadcast storm. In this case when I first connected to the network I got a 10.10.0.x subnet. The router there is 192.168.1.x. We powered down all Sonos devices and turned off radios where we could.
Post 14 made on Tuesday December 26, 2017 at 10:10
highfigh
Loyal Member
Joined:
Posts:
September 2004
8,311
On December 26, 2017 at 07:15, musictoo said...
Same happened with us. Working system for over a year and then a broadcast storm. In this case when I first connected to the network I got a 10.10.0.x subnet. The router there is 192.168.1.x. We powered down all Sonos devices and turned off radios where we could.

Any Apple network stuff in the way?
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 15 made on Tuesday December 26, 2017 at 20:05
buzz
Super Member
Joined:
Posts:
May 2003
4,366
On December 26, 2017 at 07:15, musictoo said...
Same happened with us. Working system for over a year and then a broadcast storm. In this case when I first connected to the network I got a 10.10.0.x subnet. The router there is 192.168.1.x. We powered down all Sonos devices and turned off radios where we could.

This suggests that there is a second DHCP server on the network. Or, you forgot that you had fixed the address of your computer. This happens to me occasionally after I had to use a fixed address for my computer while I configured something on my last job.
Page 1 of 2


Jump to


Protected Feature Before you can reply to a message...
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now.

Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.

Hosting Services by ipHouse