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ONSITE: Unifi
This thread has 15 replies. Displaying all posts.
Post 1 made on Wednesday November 8, 2017 at 12:08
Zohan
Super Member
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2,935
Adding an outdoor unifi a/c mesh access point to a 4 year old unifi system.
Software not finding the new a/p.

?
Post 2 made on Wednesday November 8, 2017 at 12:10
chicagoinstaller
Advanced Member
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September 2004
947
try turning off firewall and or virus protection.
If you can't be good, be good at it.
Post 3 made on Wednesday November 8, 2017 at 13:10
gerard143
Advanced Member
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May 2012
767
Thatís typical. I find itís a process of clusterfukk and wizardry generally to get UniFi to setup properly.


What method are you using iOS app, chrome browser and unifi.unbt.com, does it have a cloud key? Up to date?etc

Last edited by gerard143 on November 8, 2017 16:50.
Post 4 made on Wednesday November 8, 2017 at 13:16
Impaqt
RC Moderator
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5,517
What controller are you running? If its a 4 year old deployment, Its certainly not going to know what an AC Mesh access point is that was just release recently.
I'm no engineer, but I did stay at a Motel 6 last night!
Post 5 made on Wednesday November 8, 2017 at 13:40
buzz
Select Member
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Update the existing system first. You'll want to do this anyway because the newer software fixes issues and tightens some security.
Post 6 made on Wednesday November 8, 2017 at 13:50
dalto
Long Time Member
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425
I agree with everyone else that your first step should be upgrade the controller software if you haven't done so already. If you have, what does the network topology at the sight look like? Is it flat? If not, you may need to pre-configure the access point on a different part of the network.
OP | Post 7 made on Wednesday November 8, 2017 at 15:57
Zohan
Super Member
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Ok so yes I needed to update the controller, and viola` everything worked.
I should have done that first but I was pressed for time and wanted to get the post out hoping for a quick response.

Thanks for the help
Post 8 made on Wednesday November 8, 2017 at 18:07
AnilAppleLink
Long Time Member
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147
With Unifi usually updating helps a lot.
--
Thanks,
Anil A. Apple Communication LLC. www.apple-link.com Pro-AV - Pro Lighting - Networking - Security Cameras - Home Theater For all your low voltage cabling needs
Post 9 made on Wednesday November 8, 2017 at 20:50
Ranger Home
Super Member
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2,610
On November 8, 2017 at 13:10, gerard143 said...
Thatís typical. I find itís a process of clusterfukk and wizardry generally to get UniFi to setup properly.

Aint that the damn truth!
Post 10 made on Wednesday November 8, 2017 at 22:18
andrewinboulder
Senior Member
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August 2003
1,047
Recently had a mesh AP refuse to fully adopt. Had to turn off fire wall on my computer. Strange because I never had that issue before.
Post 11 made on Wednesday November 8, 2017 at 22:53
tomciara
Loyal Member
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6,203
How many of you buy the cloud key and leave it onsite when you deploy?
"Men occasionally stumble over the truth, but most of them pick themselves up and hurry off as if nothing ever happened." - Winston Churchill
Post 12 made on Thursday November 9, 2017 at 00:53
Impaqt
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On November 8, 2017 at 22:53, tomciara said...
How many of you buy the cloud key and leave it onsite when you deploy?

one mac mini in our shop runs all 200+ unifi deployments we have.

cloud key indeed.....
I'm no engineer, but I did stay at a Motel 6 last night!
Post 13 made on Thursday November 9, 2017 at 06:17
AVXpressions
Senior Member
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On November 8, 2017 at 22:53, tomciara said...
How many of you buy the cloud key and leave it onsite when you deploy?

I put one in on every project.
Post 14 made on Thursday November 9, 2017 at 07:14
jrainey
Long Time Member
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360
On November 9, 2017 at 00:53, Impaqt said...
one mac mini in our shop runs all 200+ unifi deployments we have.

cloud key indeed.....

Meh....what cloud key?

We have a repurposed older desktop running on our server with about 200 sites as well...
Post 15 made on Thursday November 9, 2017 at 08:02
gerard143
Advanced Member
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767
I use cloud key. Seems to work well.
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