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AV Pro Connect
This thread has 13 replies. Displaying all posts.
Post 1 made on Friday November 3, 2017 at 14:15
iform
Active Member
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September 2010
514
Anyone have any experience with them?

I'm looking at their 18bgs hdbaset matrix switchers.

Reliability?
Post 2 made on Friday November 3, 2017 at 17:45
Brentm
Ethereal Home Theater
Joined:
Posts:
July 2003
2,316
I use them (my house, on personal jobs, and in ISE, CEDIA & CES Displays) and have had no issues. Also good tech support.
Brent McCall
Paid Endorser for
Ethereal Home Theater (386) 846-7264 Cell
Post 3 made on Friday November 3, 2017 at 21:33
designed
Long Time Member
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November 2012
275
My distributor just picked them up, I'm looking forward to trying them out. Still partial to ethereal products though where they overlap.
Post 4 made on Friday November 3, 2017 at 21:34
BobL
Founding Member
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March 2002
1,162
We have used them with good results and they do have good support. Haven't tried their new 18gbs switchers though.
Post 5 made on Saturday November 4, 2017 at 10:56
mrtristan
Senior Member
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October 2003
1,306
You're not talking about the AV*D Pro Connect brand are you?
Tristan Leynes
Post 6 made on Saturday November 4, 2017 at 14:32
buzz
Select Member
Joined:
Posts:
May 2003
2,320
No, it's not a house brand. There are some very interesting HDMI helpers. They are manufacturing their own products, not slapping a brand on something half baked by an offshore backroom.

Their site offers a handy data rate calculator and drivers for popular control systems.
OP | Post 7 made on Saturday November 4, 2017 at 20:24
iform
Active Member
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September 2010
514
Thanks.
Post 8 made on Saturday November 4, 2017 at 20:33
Audiophiliac
Super Member
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August 2006
3,047
If Brent uses it, that is all the convincing anyone should need. :)

We just finished up a small commercial project with the 18g switcher and a handful of their extenders. No issues other than some funky stuff with an Enseo box and a couple of Sony panels. Their support was great by telling us what settings to change in the Enseo setup.
"When I eat, it is the food that is scared." - Ron Swanson
Post 9 made on Sunday November 5, 2017 at 07:42
Brentm
Ethereal Home Theater
Joined:
Posts:
July 2003
2,316
On November 3, 2017 at 21:33, designed said...
My distributor just picked them up, I'm looking forward to trying them out. Still partial to ethereal products though where they overlap.

Thank You!

There are several great companies that I admire for their people, products and/or support (AVPro Store, Zektor come quickly to mind) that have overlapping products.
This is going to happen in our small little world, and there are certainly time when a product other than one of mine is the correct solution (BTW: Zektor uses my cables and AVPRO Store sells my cables). These overlaps do drive the sales people nuts (mine and theirs), but that is life. Get the product that is right for your job and support the vendors who support you.
Brent McCall
Paid Endorser for
Ethereal Home Theater (386) 846-7264 Cell
Post 10 made on Sunday November 5, 2017 at 10:12
roddymcg
Loyal Member
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September 2003
6,543
On November 4, 2017 at 20:33, Audiophiliac said...
If Brent uses it, that is all the convincing anyone should need. :)

We just finished up a small commercial project with the 18g switcher and a handful of their extenders. No issues other than some funky stuff with an Enseo box and a couple of Sony panels. Their support was great by telling us what settings to change in the Enseo setup.

What was your experience with the Sony panels? I ask because I was at a Sony demo (projectors) recently and the AV Pro was the switcher. And it was lagging badly when switching. I've seen this piece in action before with normal results.
Not life, but good life, is to be chiefly valued.
Post 11 made on Sunday November 5, 2017 at 10:15
Brentm
Ethereal Home Theater
Joined:
Posts:
July 2003
2,316
Roddy, That was not the switcher that is the very sad nature of projectors.
Sony and JVC both take (what clients feel) is a very long time to sync (I have not really tested other projectors, I am hoping to get and Epson and Vivtec soon).
Brent McCall
Paid Endorser for
Ethereal Home Theater (386) 846-7264 Cell
Post 12 made on Sunday November 5, 2017 at 12:37
Audiophiliac
Super Member
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August 2006
3,047
On November 5, 2017 at 10:12, roddymcg said...
What was your experience with the Sony panels? I ask because I was at a Sony demo (projectors) recently and the AV Pro was the switcher. And it was lagging badly when switching. I've seen this piece in action before with normal results.

We had 5 sources (5 being AVP extenders from wall plates or floor boxes, and 1 Enseo hotel provided satellite box. 2 Sony pro projectors with integrated HDBT inputs, and 2 Sony KDL E series panels. No lag issues to speak of out of the ordinary. But the panels would sync properly with the Enseo box only the first time you selected it. Once you switched sources and back, the color went wonky..... pink/purple hue..... like when you have YPbPr Vs. RGB or something. If you unplugged something or powered things down, it would always be right the first time. AVP said they had seen similar results with these new e series panels and suggested setting the Enseo box to fixed 1080p output. Of course we sent the request to the Enseo installer and he has yet to make the changes or even contact us about it. Brilliant. Might have to build a macro that powers the panels off then on again as a band-aid.

The wall plate extenders with VGA and HDMI worked great, as did the super slim extenders. The only other gotcha we uncovered was that you cannot use their power squid with the 100m extenders. At least not with as many as we had. We had 6 and 2 of the 70m. They had not tried it but the current draw specs were not promising. They also were surprised that we used their rack mount shelf with the bigger extenders. Also designed for the 70m ones. But all the holes line up like it was made for it so we used it.

The way we got hooked up with AVP was a bit odd. CEDIA 2016 they showed a multiview processor. Shortly after, I was browsing their website at work for the first time ever. 30 minutes later the phone rings. My boss answered and it was AVP asking if we had any questions about their switcher or other products. WTF? :)
"When I eat, it is the food that is scared." - Ron Swanson
Post 13 made on Wednesday November 8, 2017 at 09:20
c2tech
Junior Member
Joined:
Posts:
May 2014
10
I have their 8x8 18g in my home and have 2 others in clients home. Works great. I have been using their extenders and have not had any issues. Tech support is great too. I haven't been using anything else.
Post 14 made on Wednesday November 8, 2017 at 11:22
FP Crazy
Super Member
Joined:
Posts:
June 2003
2,759
I have their brand new 8x8 hdmi (18gbps; hdcp 2.2, etc) matrix for my own personal system but it is not installed yet. I plan on integrating it into my Elan system and AVPro developed the elan driver themselves. So I don't have any experience to offer on this matrix, but my expectations are high as it will be an all 4k system when it is finished

I've used some of the 18g splitters with EDID management and also buy my Celerity optical hdmi solutions from them.

Great tech support and great service if you ever have a problem.
Chasing Ernie's post count, one useless post at a time.


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