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Forums > CI World > Custom Installers' Lounge
Control 4 not talking to Integra
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Control 4 not talking to Integra
This thread has 8 replies. Displaying all posts.
Post 1 made on Wednesday November 1, 2017 at 17:09
tomciara
Loyal Member
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Posts:		May 2002
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Just got an Integra back from service, and of course it will have firmware updated and a full reset. The control for remote is not talking to it. Is it likely that it had a static IP in composer, that I would not know about? I am not the original installer.
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
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OP | Post 2 made on Wednesday November 1, 2017 at 17:16
tomciara
Loyal Member
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Posts:		May 2002
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I see the Integra with Fing.

Enabled network control in settings.

Port number 60128.

No control of power, sources, volume.
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
Reply
Post 3 made on Wednesday November 1, 2017 at 17:20
Audiophiliac
Super Member
Joined:
Posts:		August 2006
3,311
You are probably correct. Without looking in Composer, no way to know what the IP address should be. You can try every unused IP address until you find the right one. :)
"When I eat, it is the food that is scared." - Ron Swanson
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Post 4 made on Wednesday November 1, 2017 at 18:37
Impaqt
RC Moderator
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Posts:		October 2002
6,230
Load up Composer and Look. theres no protection with C4. If your on the local network, you can load the program up and just look at what address director is looking for.
https://zentechsolutions.net/
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OP | Post 5 made on Wednesday November 1, 2017 at 23:16
tomciara
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Posts:		May 2002
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I'm not C4. Are you thinking I can get it?

Got a hold of the original installer today, and there is some possibility I may hear back from them in a day or two. Was hoping to get it taken care of while I was on site, but it will take a trip back.
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
Reply
Post 6 made on Wednesday November 1, 2017 at 23:40
Impaqt
RC Moderator
Joined:
Posts:		October 2002
6,230
On November 1, 2017 at 23:16, tomciara said...
I'm not C4. Are you thinking I can get it?

Got a hold of the original installer today, and there is some possibility I may hear back from them in a day or two. Was hoping to get it taken care of while I was on site, but it will take a trip back.

I assumed that if you were servicing a Control4 Job, that you actually did Control4.

if you have taken over the job, you might want to get their system hooked into a installer your friendly with. It should take any installer less than 5 minutes to get the info for you.
https://zentechsolutions.net/
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OP | Post 7 made on Thursday November 2, 2017 at 00:31
tomciara
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Posts:		May 2002
7,962
Got it. Thanks.
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
Reply
Post 8 made on Thursday November 2, 2017 at 14:32
thecynic315
Senior Member
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Posts:		August 2008
1,001
Wireshark and Port mirroring?
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Post 9 made on Thursday November 2, 2017 at 15:18
Impaqt
RC Moderator
Joined:
Posts:		October 2002
6,230
On November 2, 2017 at 00:31, tomciara said...
Got it. Thanks.

if you like, I can tell you how to have the client change their dealer of record to me, I can check the IP remotely then and get it to you.

They can then switch it back .

Feel free to PM me
https://zentechsolutions.net/
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