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Topic:
SWM Expansion
This thread has 28 replies. Displaying posts 1 through 15.
Post 1 made on Tuesday October 3, 2017 at 10:19
flandon
Advanced Member
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September 2004
805
Hello All,

I have a Client who has 4 SWM16's daisy chained from a Slim5 LNB. Amazingly enough it works. For a while. then one the vast amount of Tuners/HR24s Will not acquire signal, and the fix is to power cycle the SWM's and the HR. Then all is better for a month or so. I believe that we are only using 48-50 tuners. But I want to sell them a more stable system.

Do I have to go through DirecTV?
I Sent Senora an email a few weeks ago and nothing?
What do you use for that quantity of tuners?
What is the air speed velocity of an unladen swallow?


thanks,
Dave
Flandon the mighty Dragon Fisher
Post 2 made on Tuesday October 3, 2017 at 10:35
Fins
Elite Member
Joined:
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June 2007
11,627
You need to find someone that does DirecTV MDU installs. Search for commercial installers in your area.
Civil War reenactment is LARPing for people with no imagination.

Post 3 made on Tuesday October 3, 2017 at 12:16
Ernie Gilman
Yes, That Ernie!
Joined:
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December 2001
30,104
On October 3, 2017 at 10:19, flandon said...
Hello All,

I have a Client who has 4 SWM16's daisy chained from a Slim5 LNB.

Exactly daisy chained how? With what auxiliary parts?

Amazingly enough it works. For a while. then one [day] the vast amount of Tuners/HR24s Will not acquire signal, and the fix is to power cycle the SWM's and the HR.

More and exact detail needed. You say "HRs will not," plural, then say you power cycle the HR, implying there's only one.

Then all is better for a month or so. I believe that we are only using 48-50 tuners. But I want to sell them a more stable system.

List the exact numbers of what you've got and how many theses are wired to how many thoses. Be ready to succinctly describe the system but leave out no parts. How many tuners are used off each SWM16, too.

Do I have to go through DirecTV?

To ask questions? Probably not. But if you have a couple of hours, it might be amusing. Or not.

I Sent Senora an email a few weeks ago and nothing?

Call Jon at x101. Tell him you need to know what to buy to fix this. Be ready to ask and answer questions. At Sonora.

What do you use for that quantity of tuners?

Advice from Jon.

What is the air speed velocity of an unladen swallow?

74 furlongs per fortnight, but for that matter, apart from the sanitation, medicine, education, wine, public order, irrigation, roads, the fresh-water system, and public health, what have the Romans ever done for us?
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 4 made on Tuesday October 3, 2017 at 12:24
Ernie Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
30,104
Wait a minute. The title of the thread says you want to expand the system. The post says nothing about expanding the system. Please clarify.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 5 made on Tuesday October 3, 2017 at 15:31
Mario
Loyal Member
Joined:
Posts:
November 2006
5,681
Use WattBox.
Set it to reboot once a week at 3 or 4AM.
Post 6 made on Tuesday October 3, 2017 at 16:23
edizzle
Loyal Member
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March 2005
5,916
to much to type so here you go.

you are welcome! also there are new SWM16s for 4k programming. you can use the old lnb. also, the 3lnb is better than the 5. if you have a 5 but do not need it for your market, change to a 3.
I love supporting product that supports me!
Post 7 made on Tuesday October 3, 2017 at 19:01
3PedalMINI
Loyal Member
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July 2009
7,860
On October 3, 2017 at 16:23, edizzle said...
to much to type so here you go.

you are welcome! also there are new SWM16s for 4k programming. you can use the old lnb. also, the 3lnb is better than the 5. if you have a 5 but do not need it for your market, change to a 3.

I think you forgot your link! :P
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
Post 8 made on Tuesday October 3, 2017 at 20:49
Fins
Elite Member
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June 2007
11,627
On October 3, 2017 at 19:01, 3PedalMINI said...
I think you forgot your link! :P

I thought he was talking about that he decided to not go on some long winded ramblings that had nothing to do with the actual problem like a Ernie.
Civil War reenactment is LARPing for people with no imagination.

Post 9 made on Tuesday October 3, 2017 at 22:25
Brad Humphrey
Super Member
Joined:
Posts:
February 2004
2,598
You can use two SWM-32 cascaded together, instead of the four SWM-16. Either are going to do the same thing but having the SWM-32 (which can be directly cascaded together) is a lot less mess, with less points of failure.
[Link: solidsignal.com]

As far as the problem you are having. Intermittent issues like that are a nightmare on a system that size. It could be a problem with the LNB, distribution equipment, connections, etc.
Changing the LNB, putting in the two SWM-32, and redoing all connections at the headend - would go a long way to eliminating what could be causing the issue. But would cost a good budget. Otherwise you could be troubleshooting things for months.

Or as suggested above, install power controllers to auto reboot the system ever week or few days. To keep the system up and running. But that is going to cost a lot of budget too. And if the component(s) that are causing the problem get worse....
Post 10 made on Tuesday October 3, 2017 at 23:34
Neurorad
Super Member
Joined:
Posts:
September 2007
3,011
This weekend, DirecTV tech came out to troubleshoot my system, in my home.

HR44 DVR was supposed to power the LNB, but because of distances, had to use an inserter.

Replaced all connectors, repointed dish, replaced LNB, no dice. Then realized distance could be a factor. ~200' total, from LNB to DVR, with travel from the dish, down 3 floors to the basement splitter, up 3 floors back to the attic, across the house, down 2 floors to the DVR.

Fixed months of gremlins. Worked fine without the inserter, for about a year.
TB A+ Partner
Believe nothing, no matter where you read it, or who said it, no matter if I have said it, unless it agrees with your own reason and your own common sense. -Buddha
Post 11 made on Wednesday October 4, 2017 at 00:12
edizzle
Loyal Member
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Posts:
March 2005
5,916
LOL!!! I did forget the link.

[Link: manuals.solidsignal.com]

All of it is good info but you need pages 16 17 18
I love supporting product that supports me!
Post 12 made on Wednesday October 4, 2017 at 04:28
Brad Humphrey
Super Member
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February 2004
2,598
On October 3, 2017 at 23:34, Neurorad said...
HR44 DVR was supposed to power the LNB, but because of distances, had to use an inserter.

You must be using a SWM LNB, as the HR44 only works with SWM. And a HR44 can NOT power a SWM LNB, the system has to have a power inserter.

So if you are saying that you had a HR44 hooked straight to a SWM LNB and it worked for a year... WTF! Because theoretically that can NOT work. It just can't.???
Post 13 made on Wednesday October 4, 2017 at 09:08
Ernie Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
30,104
On October 3, 2017 at 20:49, Fins said...
I thought he was talking about that he decided to not go on some long winded ramblings that had nothing to do with the actual problem like a Ernie.

Part of the problem is lack of information as to exactly what's connected. I see that you were not able to offer any help at all, so you must agree with me on that.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 14 made on Wednesday October 4, 2017 at 11:03
edizzle
Loyal Member
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Posts:
March 2005
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On October 4, 2017 at 04:28, Brad Humphrey said...
You must be using a SWM LNB, as the HR44 only works with SWM. And a HR44 can NOT power a SWM LNB, the system has to have a power inserter.

So if you are saying that you had a HR44 hooked straight to a SWM LNB and it worked for a year... WTF! Because theoretically that can NOT work. It just can't.???

When you are talking this many receivers, you cannot do it with a SWM LNB. the maximum number of tuners on a SWM LNB is 21, and that was just recently released. IF you need more than that you need to use a 4 wire LNB to a SWM Switch.
I love supporting product that supports me!
Post 15 made on Wednesday October 4, 2017 at 12:49
TouchCommander
Active Member
Joined:
Posts:
December 2004
602
[Link: sonoradesign.com]

What you are working with is a commercial application and if you contact Sonora they will design the system for you using the direct TV equipment along with theirs. They are actually the designers for the DirecTV equipment.
No job to small, many to big
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