On June 3, 2017 at 19:09, fearless6960004 said...
How does it work , has anyone used it with success ?
Signed up a while ago ,submitted a request for a new customer on Thursday , with all his info and requirements , no one has contacted him yet . Are any of you guys using it at all ?
I've been using it for several years now, and it has been very helpful. Luckily I live in a small town and through the CXI program I was introduced to the right people here.
We are at the point I can send Comcast an e-mail and they will set the client account up (I do lots of new services) without ever calling an 800#. From there I can have the guys pick up the gear from the office. Or set up a Comcast appointment. A tech calls me directly when they are headed that way.
I used to push for a minimum of Comcast services, now I am happy when the client gets everything from Comcast.