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Topic:
PS4 dropping signal through HDMI matrix switch
This thread has 7 replies. Displaying all posts.
Post 1 made on Thursday June 1, 2017 at 02:45
mullsey
Long Time Member
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January 2009
111
I am running a PS4 through an HDMI matrix switch and it keeps dropping the signal, the signal might come back for a few minutes before dropping out again.

Has anyone experienced the same issues, if so, how was it fixed?

Thanks
Post 2 made on Thursday June 1, 2017 at 09:00
SWOInstaller
Select Member
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October 2010
1,594
What is the HDMI Matrix that you are connecting the PS4 into? There are 10 brands off the top of my head that installers use on this site so knowing what matrix brand and model will help with troubleshooting
You can't fix stupid
Post 3 made on Thursday June 1, 2017 at 10:17
njpaluch
Long Time Member
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14
Make sure that deep color is off. We have had issues with Deep Color, and they went away once we turned it off.
Post 4 made on Thursday June 1, 2017 at 11:40
Daniel Tonks
Wrangler of Remotes
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28,780
That's exactly what I was thinking: deep color. Unneeded on the PS4 (or any BD for that matter) but greatly increases the bandwidth requirements.
OP | Post 5 made on Friday June 2, 2017 at 02:13
mullsey
Long Time Member
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January 2009
111
Thanks for the responses.

I have a 4 port Monoprice HDMI switch.

The deep color was already off.

If I start the PS4 in safe mode I have a signal, when I select automatic resolution the PS4 restarts and then I get no signal. Is the problem with the switch do you think?
Post 6 made on Friday June 2, 2017 at 07:47
tweeterguy
Loyal Member
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7,713
What happens if you don't use auto resolution but instead set it to a fixed resolution ?
OP | Post 7 made on Friday June 2, 2017 at 08:03
mullsey
Long Time Member
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I'll try that and let you know.
Post 8 made on Friday June 2, 2017 at 08:43
edizzle
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5,916
monoprice!
I love supporting product that supports me!


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