| Post 1 made on Wednesday May 31, 2017 at 09:40 |
Vertical AV Long Time Member |
Joined:
Posts: | April 2009
154 |
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I have a good client with a seven year old HAI 20A01-31 Omni IIe system that has asked me to look into it. It has 24 door window/contacts along with five thermostats and some HAI light switches. It also has the 7" touchpanel and keypad controller. Everything was purchased and installed before the Leviton days and never worked quite right.
I've never worked with HAI/Leviton before and wasn't excited to learn it this way. It looks like it could have been a good system but the installation is a mess and I'm debating my investment of time to reverse engineer the layout/design (poor documentation) and get up to speed with HAI programming.
One option I thought of was reusing the end devices and installing a new headend panel, such as 2GIG. The clients really want something they can use remotely with their smart phones so that led me to a 2GIG/Alarm.com solution.
So, for the HAI people there:
1. Is the old HAI Omni IIe system still viable in the marketplace today with clients expectations?
2. Is it worth investing my time into (learning) the existing system or is there a better solution with a new model HAI/Leviton panel (or another alternative brand)?
Thanks.
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Electrician, Engineer, Installer
North Country |
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| Post 2 made on Wednesday May 31, 2017 at 14:07 |
Mac Burks (39) Elite Member |
Joined:
Posts: | May 2007
17,518 |
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"Never worked quite right" is usually code for "it only had a couple of issues in the last 7 years" or "after 7 years we had a problem". No one would put up with it not working right for 7 years.
Put together a proposal for a new system that will solve the problems you were called to solve. Something you can install efficiently because you know it and something you can support because you know it.
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Avid Stamp Collector - I really love 39 Cent Stamps |
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| Post 3 made on Wednesday May 31, 2017 at 18:05 |
burtont62 Active Member |
Joined:
Posts: | March 2011
591 |
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HAI is pretty easy to learn I've had a few HAI rescues. I'd lean more toward mac's idea. The systems viability is determined by the customers willingness to pay or not for a new system.
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| Post 4 made on Wednesday May 31, 2017 at 21:02 |
cheesehead22 Long Time Member |
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HAI is GREAT for an alarm and even in a pinch for the T-Stats.
STOP RIGHT THERE!!
HAI and Lighting is a very cruel joke on us installers. In small homes it is adequate at best. Like track home small. If you have 5 T-Stats it doesn't sound like a small home. That is probably where the " It never worked quite right" comes in.
Assuming you have the software to extract the file and the #1 user code or Installer code. Without that you are starting from scratch and/or sending it in to HAI to be factory defaulted.
I personally like HAI but only for the above reasons.
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Don't read my answer. Someone else will go into great detail as to why I am wrong rather than answer the original question... |
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