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Topic:
Out door speaker care.
This thread has 18 replies. Displaying posts 16 through 19.
Post 16 made on Saturday May 13, 2017 at 09:38
kgossen
Super Member
Joined:
Posts:
March 2008
3,026
From the manufacturers description, I would think they should handle everything and anything. If they won't replace them, definitely time to find a new brand of outdoor speakers.
"Quality isn't expensive, it's Priceless!"
OP | Post 17 made on Saturday May 13, 2017 at 10:49
Craig Aguiar-Winter
Senior Member
Joined:
Posts:
September 2002
1,489
Brad, thanks very much for that detailed response. I'm from the Toronto area. When you say down here are you referring to the States in general or somewhere in the states that's south of cold as F@&". A lot of the US suffers the same winter issues I do. Worse even! Anyone have outdoor speakers in North Dakota?

Kgossen, I'm inclined to agree. I want to find a go to reliable speaker. However a lot of my customers have very simple, add a pair to Zone 2 type outdoor systems and wouldn't go for an expensive speaker. I'm a big fan of educating my clients, and letting them choose. For a non system critical speaker (it's not going to cripple the entire system) I'd be ok with still selling Russound (they are almost always half price at A@I in the summer) as a cheap starter speaker as long as I have told my clinets of exactly what to expect, and what the process for replacement is and the costs associated with that. Faced with that many would choose a better speaker. For those who take a risk to save a few bucks, they know what they are buying.

Edit. Maybe not for where they'll be in direct contact with snow.

Craig

Last edited by Craig Aguiar-Winter on May 13, 2017 10:57.
My wife says I can't do sarcasm. She says I just sound like an a$$hole.
Post 18 made on Monday May 15, 2017 at 16:07
Colin@Russound
Lurking Member
Joined:
Posts:
May 2017
4
Hi Craig:

Sorry to hear about your speaker problem. You're correct, you shouldn't need to do anything special with your outdoor speakers over the winter, even if they get covered in snow. Our office is in one of the snowier places in the U.S., New Hampshire and we are used to snow here. The speakers should be able to handle it without a problem.

Our own Brad P, recently did a great video showing his Russound Rocks covered in snow in his backyard

Please call our Tech Support line toll-free at 1.866.888.7466. They'll be glad to help you out with getting these replaced for you.

Colin Clark
VP of Product Development
Russound
OP | Post 19 made on Wednesday May 17, 2017 at 22:47
Craig Aguiar-Winter
Senior Member
Joined:
Posts:
September 2002
1,489
Colin thanks for joining the conversation. As mentioned previously that have been replaced I was super impressed with the service. My issue is why are they needing to be replaced in the first place, and we'll within the warranty.

Craig
My wife says I can't do sarcasm. She says I just sound like an a$$hole.
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