The above are all good points, but I've found the device to simply be problematic on many installs and even when working well, clients dislike the lag/latency (German data center?) and the very pedestrian user interface of the mobile app.

DoorBird is more integrator friendly than other products, but my job is to please the client even if the implementation is harder for me so we don't install them anymore.

Also, the company seems to have put all their focus on MDU/apt/commercial use rather than luxury residential so not a good fit any more. Very little product improvement for residential clients.

ichbinbose and SpivR, Thanks very much for your constructive input. I'm finding it harder and harder to come across here lately. It seems to be becoming more and more of an "old boys'" club with alot of arrogance and spite shown towards those of us who aren't drinking my buddies.

Been in the games for about 13-14 years through RTI, AMX, Control4 (before EA series) and a whole host of top tier products, but I guess I'm still not a "real pro".

Of course we analysed the traffic.

Anyway...

The client did the want to cough up for a DS2 or Savant, so we went with this as a compromise due to having installed so many of them in the past with no issues whatsoever.

Wasn't aware of the button problem over here. Funny how these this dont get more mention. May have to pull it and avoid it in the future.

Again, I appreciate the help you guys provided.

As for the others....

Dude, I was NOT trying to belittle you.

What we do for a living requires wearing a LOT of hats. Because of that, we can not be an expert in everything. But we have to know a lot about everything. Some of us are better in some categories than others.

When you made the simple statement about the speed test, you only mentioned that as far as testing goes. As I mentioned in my post, when you are dealing with connectivity issues over the internet, those numbers can mean very little. It is all the other numbers that mean something (ping, jitter, packet loss, etc.). I was pointing that out and even went back and added a cool website link I found, that does give more detailed testing of an off-site connection.
My comment about getting some help was pointing out: that if dealing with ISP connections is not one of your strong suits, then getting help would probably be a good idea. Maybe you don't have someone in your area that you can turn to for more complex problems in that category. If so, then you will need to struggle thru it and learn what you can. Being better for the next time.

If you didn't find anything in my post useful, then I'm sorry. I failed at helping you in anyway. Maybe someone else reading it will find something useful.
[note]: Networking isn't my strong suite in this industry either. But I have had to learn a lot about it over the years, so I think I've gotten pretty good at it. Just wouldn't call myself an expert in that category.

Robbie,
I don't understand your assessment of Brad's post. He seemed reasonable and helpful. I saw no snarkiness or attitude.

If I understood you properly, you tried to get us to understand something and you didn't get it across. I'm not sure that's what you meant, though.

What kind of other information were you seeking?

As for the situation that made me start this thread, I'm out of it. The client's PA was sold on it by a gate company. It's working in a house with ZERO network wiring, so I use DECA and the satellite wiring system for all network in the house. The gate guys had to bury a CAT5 in the crack in the sidewalk to get wiring to the door.... all sorts of things can go wrong, but if they're going wrong now, at least they're not bothering me about it!

Well gents, I humbly apologize for what now seems like an overreaction. However, when the first reply to my post asked for it to be deleted, it kinda put me on the wrong foot and set the tone for anything slightly critical to come across as more than it was intended.

Cheers Brad, I owe you a beer.

Anyway, the button push through my was an issue, but I just put it down to time-out intervals between calls, or the failing communication.

If anybody else has any suggestions for a fix (besides removal) I'm open to them.

Other than a DS2/Savant/2N, I'm stumped.

After yesterday I’m ready to take the next failing DoorBird behind the barn and shoot it.
A basic doorbell is way less hassle and just works
Hell a nest doorbell works better for a fraction of the price- do you hear that doorturd nest works better for way less

True

What frosted me about the Nest was that it HAS to connect to a working doorbell and the client's house didn't have one! I had to buy and install one. Dumb.

That's the official line. It works fine without a physical doorbell connected. And you can just use a Google Home Mini with a wall mount as an electronic ringer.

However, Nest claims without a physical ringer, it might burn up (something about how the AC ring signal is handled).

More practical issue is that Google Home adds more Wi-Fi and Internet round-trip into the "ringing" function. I have found it unreliable and not suitable except where client absolutely doesn't want to wire in an actual doorbell and prefers it over nothing.

SpivR,
the Nest was bought by a GC working for my client, and I was told to install it. They already had several cameras on site.

The reason I say they require a doorbell is that the "technical" script-readers, who are not taught to think, would not tell me, or did not know, a single thing about what I could use (say, a resistor) to emulate the presence of a doorbell in the circuit.

Remember that a doorbell uses a 16 volt AC transformer, and the Nest runs on it, too. The doorbell itself is an inductive load, and a resistor might not work as a substitute. And if I used a resistor, what value, or even range of value, should I choose? Pardon me, but I don't have the equipment needed to measure the 60 Hz impedance of a doorbell.

So I just followed their stupid brainless instructions.

using Doorbid D101 and indoor viewer A101. The D101 is connected via PoE which is also a PLC box. Works very well together. The problem is that I wan't connect another IP cam without loosing the IP address of the D101. The router has a rule to give a fixed address via DHCP and this works pretty well too, until I connect another IP cam. As soon as connected, the D101 does not answer to a ping. Tested with various models, always the same.