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Topic:
Anyone have Roku 4 Audio Settings instructions?
This thread has 33 replies. Displaying posts 31 through 34.
OP | Post 31 made on Tuesday May 9, 2017 at 02:08
Ernie Gilman
Yes, That Ernie!
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It seemed easy. "Easy" can be not so.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 32 made on Tuesday May 9, 2017 at 16:35
thecynic315
Senior Member
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On February 20, 2017 at 12:49, Ernie Gilman said...

So, sure, google that for me, but I had already done that and, like today, did not find what I needed.

really? because I just googled Roku audio settings and it was the first thing that came up.

Also I clicked on Images and it was the first 4 pics.

Also since I am a pro and this is what I do for a living I know that to change an audio setting the first place to check would be under settings and then look for audio as I have VERY high odds of getting the client to the correct location and then working the problem with them by making two guesses.

And finally, by reading the WHOLE page of google I clicked the suggested Roku User Guide Manual, and hey first link on that page was a pdf of the Roku 3 manual. Now, yeah not the same model but since I have experience I know that the 3 and 4 are similar enough that the info will still work for me.
Post 33 made on Tuesday May 9, 2017 at 18:38
Brad Humphrey
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On May 9, 2017 at 16:35, thecynic315 said...
.... link on that page was a pdf of the Roku 3 manual. Now, yeah not the same model but since I have experience I know that the 3 and 4 are similar enough that the info will still work for me.

Since one of the major technical differences between those two models, is the audio capability and connections - the menus in the audio sections are where the most differences are at.
But I get what you are saying.

Having been down this road with customers hundreds (or even thousands) of times (as I'm sure many of us have); it is usually futile to try and walk a customer thru a menu system over the phone. Time to charge a service call.
Post 34 made on Wednesday May 10, 2017 at 16:07
thecynic315
Senior Member
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On May 9, 2017 at 18:38, Brad Humphrey said...
Since one of the major technical differences between those two models, is the audio capability and connections - the menus in the audio sections are where the most differences are at.
But I get what you are saying.

But there are still going to be a limited amount of options that you can still guess at based on past experience.

I mean, pick a device. Anything modern. Off the top of my head under settings/setup there is an audio sub menu. In that menu will be options for Digital out - Auto/HDMI/PCM or Digital (Digital being coax or optical) and possibly DD+ or the newer Dolby and DTS formats. If DD+ isn't there it is under surround or format which will also have an option to switch to stereo out. You will also find options for menu sounds/clicks, bitrate, downmix, and possibly things like speaker setup.

I mean, if we are all PROS shouldn't that be as normal to us as Teaching Kids to count is to Count Von Count?


Having been down this road with customers hundreds (or even thousands) of times (as I'm sure many of us have); it is usually futile to try and walk a customer thru a menu system over the phone. Time to charge a service call.

Depends on the Customer, I have had good luck with walking customers through menus over the phone.

But I also know my customers and know which ones to attempt that with and which ones to say I'll come by in ___________.

But yeah.
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