| Post 1 made on Friday February 10, 2017 at 12:37 |
wireman_095 Long Time Member |
Joined:
Posts: | July 2004
101 |
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I just added a camera to an existing G System. I set it up in viewer and config. and now when I go to touch panels I see the camera name and a blue screen. If I
touch the blue screen the the camera view comes up. But it doesn't show on the preview. What did I miss?
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| Post 2 made on Friday February 10, 2017 at 14:32 |
Don Heany Senior Member |
Joined:
Posts: | September 2008
1,178 |
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How does it respond in viewer on your pc? The blue screen is typical for a moment or two on touchscreens.
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| OP | Post 3 made on Friday February 10, 2017 at 15:16 |
wireman_095 Long Time Member |
Joined:
Posts: | July 2004
101 |
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I see it in the viewer software. But I do have to click on it there too to see the camera
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| Post 4 made on Friday February 10, 2017 at 15:37 |
oprahthehutt. Active Member |
Joined:
Posts: | December 2011
625 |
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IP Cams or Analog w encoder? If encoder which one?
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| OP | Post 5 made on Monday February 13, 2017 at 11:42 |
wireman_095 Long Time Member |
Joined:
Posts: | July 2004
101 |
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IP Cameras using the General encoder ( Elan)
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| Post 6 made on Monday February 13, 2017 at 11:55 |
KeithDBrown Long Time Member |
Joined:
Posts: | December 2013
418 |
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It sounds like you are able to view the main stream but not the sub stream. Verify that the sub stream is mjpg, decrease the resolution and lower the frame rate. You didn't say what software version you are running, but that should help on just about any of them.
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| Post 7 made on Tuesday February 14, 2017 at 08:35 |
lcramp Lurking Member |
Joined:
Posts: | November 2007
2 |
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Keith is right on. Check the Low compatibility stream in the profile manager. As Keith indicated, this should be a Mjpg stream with a resolution of around 640. Also, be sure the camera can output both an H.264 and a mjpg stream simultaneously.
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| OP | Post 8 made on Monday February 27, 2017 at 09:07 |
wireman_095 Long Time Member |
Joined:
Posts: | July 2004
101 |
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Thanks for getting back to me. It turns out the camera I installed was one that was in the system earlier and replaced by another model. It had been programmed by the company that first put it in then changed. When I decided to use it in another location in the house I installed it and it came right up. Turns out the second video stream had been turned off in the cam.
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