On January 20, 2017 at 15:26, Greg C said...
What TV and how are you controlling it? IP or 232? Kind of hard to help with out basic info.
Might as well mention that the model number of the remote is needed, too. And if it's not using IP or RS232, does it just use IR directly into the components, or is there a processor in the system?
Any time questions are asked about something not working, it's necessary to know what all the components are. My signature below was written years ago after actually writing this here more than a thousand times.