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Topic:
OvrC Devices Offline
This thread has 34 replies. Displaying posts 1 through 15.
Post 1 made on Monday January 16, 2017 at 21:02
SB Smarthomes
Super Member
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Anyone else seeing anything weird with OvrC tonight?  I started getting messages at 4:30pm PST about devices going off line and now see devices offline at all my sites for a total of over 30 devices.

Figure it's just a hiccup with the cloud service so haven't contacted SnapAV, but curious if anyone else is seeing the same problem.
www.sbsmarthomes.com
Santa Barbara Smarthomes
Post 2 made on Monday January 16, 2017 at 21:07
slobob
Long Time Member
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225
I'm seeing that too. And in ways that don't make sence, like the AP being on, but the router being down. If the router was down, the entire network would be.... and so on. I to hope/think it's just a hiccup with the cloud service.
Post 3 made on Monday January 16, 2017 at 21:07
ichbinbose
Select Member
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1,824
Actually yes. My my phone has been going crazy with notifications
OP | Post 4 made on Monday January 16, 2017 at 21:12
SB Smarthomes
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On January 16, 2017 at 21:07, slobob said...
I'm seeing that too. And in ways that don't make sence, like the AP being on, but the router being down. If the router was down, the entire network would be.... and so on. I to hope/think it's just a hiccup with the cloud service.

Similar to what I'm seeing too which is why it appears to just be false notifications.

Hopefully it will be cleared up by morning...
www.sbsmarthomes.com
Santa Barbara Smarthomes
Post 5 made on Monday January 16, 2017 at 22:21
Brad Humphrey
Super Member
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2,586
I only have a few but they are all showing offline.
The funny thing is when I open the OvrC app, it says "OvrC Service Notice" with a link to a web page. The web page says everything is normal LOL!!!!
Post 6 made on Monday January 16, 2017 at 22:26
Stryker
Long Time Member
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402
My service notice. Says they are having issues and are actively working on it
"If they give you ruled paper, write the other way"
Post 7 made on Monday January 16, 2017 at 22:30
3PedalMINI
Loyal Member
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7,860
Add another +1
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
Post 8 made on Monday January 16, 2017 at 22:44
goldenzrule
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Post 9 made on Tuesday January 17, 2017 at 00:15
SecurelySound
Long Time Member
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112
Same here. My phone has been blowing up with ovrc messages.
Post 10 made on Tuesday January 17, 2017 at 06:08
Don Heany
Senior Member
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1,178
On January 16, 2017 at 22:44, goldenzrule said...

1-2hrs, 9hrs ago...
Post 11 made on Tuesday January 17, 2017 at 07:06
Don Heany
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[URL=[Link: s651.photobucket.com]][IMG][/IMG][/URL]
Post 12 made on Tuesday January 17, 2017 at 14:25
kenny@snapav
Lurking Member
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May 2015
8
Hey guys,

I apologize for any inconvenience that this incident has caused you. We have isolated the issue and working to restore full functionality of OvrC within the next couple hours.

This incident impacted the OvrC and OvrC Home capabilities. Please be assured that the local functionality of the devices have not been impacted.

For more details, please see: https://status.ovrc.com

Regards,

Kenny Kim
OvrC Product Manager
Kenny Kim
Post 13 made on Tuesday January 17, 2017 at 16:18
GotGame
Super Member
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February 2002
4,022
"Total Peace of Mind "

"2days-5hrs disconnected" across 21 clients.

OVRC nailed it.
What would be the polar opposite of each other.
I may be schizophrenic, but at least I have each other.
Post 14 made on Tuesday January 17, 2017 at 17:01
Zohan
Super Member
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3,096
On January 17, 2017 at 16:18, GotGame said...
"Total Peace of Mind "

"2days-5hrs disconnected" across 21 clients.

OVRC nailed it.
What would be the polar opposite of each other.

Yup.
Post 15 made on Tuesday January 17, 2017 at 19:20
Ranger Home
Super Member
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3,486
Im guessing its related to AWS? Other users/services of AWS had server issues today as well. Just a guess.

No big deal, the earth did indeed keep spinning.
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