Post 1 made on Wednesday January 4, 2017 at 12:57 |
Mac Burks (39) Elite Member |
Joined: Posts: | May 2007 17,518 |
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I had XFINITY service moved to a new place last week. The whole process was super painless. I set the whole thing up online and they showed up and did the work fast/right.
Today i finally had a minute to spare so i looked into reducing our monthly costs from $250-$200 or less as part of a new budget for 2017.
I spent 20 minutes circle jerking between various pages of their website including my account. I tried logged in as an existing customer...logged out as a new customer...whatever i did...i could not find a single place to see what their current bundled offerings are.
I call them...wait 15 minutes...lady tells me shes worked their 14 years and "cant find the information either". That was a response to me saying "why cant a consumer find pricing information at your website? When i go to DirecTV i can find a rate spreadsheet in 2 minutes."
The lady tells me to do a little more research on the website to find the information i need.
Bottom line is that Comcast...Xfinity...Panja...whatever their new name is...still sucks.
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Post 2 made on Wednesday January 4, 2017 at 13:08 |
Greg C Super Member |
Joined: Posts: | October 2002 2,588 |
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They all suck. I use Fios at home now since DirecTV cut my dealer demo about 6 months ago. But to be fair, had not done a new DirecTV install for at least 7 years.
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CEDIA University Designer CAT Team Member CEDIA University Instructor CEDIA Registered Outreach Instructor |
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Post 3 made on Thursday January 5, 2017 at 10:58 |
BizarroTerl Active Member |
Joined: Posts: | October 2002 591 |
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I recently logged onto the Comcast business site. Took a look at what they offered in VOIP. They had a price for the 1st 12mos of a 2 year commitment. Pricing for the 2nd year was not to be found. I guess what you pay the second year isn't important?
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