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The following page was printed from RemoteCentral.com:
Topic: | Snap closed today This thread has 26 replies. Displaying posts 16 through 27. |
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Post 16 made on Friday December 23, 2016 at 15:07 |
goldenzrule Loyal Member |
Joined: Posts: | July 2007 8,474 |
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For one, he is not a business owner, so its possible the emails do not get routed to him. Secondly, I probably get 2 or so emails a day from them, ot to mention from every other vendor. They tend to get tossed to the side at this time of year. Lastly, I do think the company that prides themselves on being the most CI friendly on earth should rethink closing on a day that is filled with last minute installs and fixes throughout their dealer bases.
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Post 17 made on Friday December 23, 2016 at 17:12 |
Trunk-Slammer -Supreme Loyal Member |
Joined: Posts: | November 2003 7,460 |
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On December 23, 2016 at 15:01, Fred Harding said...
Jack is right (again). Let's all be a little more tolerant of each others foibles all year, not just during the holidays. Nah, it's always been "Kick a man when he's down" around here, no need to change just because it's the holidays.
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Post 18 made on Friday December 23, 2016 at 17:15 |
MNTommyBoy Senior Member |
Joined: Posts: | November 2010 1,063 |
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Fins and Goldenz, you probably want them to be open on just-another-thursday-Thanksgiving too! ;)
I work in the custom world. I just customized my schedule a couple weeks ago to tell everyone "Yes, I definitely take care of that for you.... after the Holidays" :)
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"There's a big difference between winging it and seeing what happens. Now let's see what happens." ~MacGruber |
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Post 19 made on Friday December 23, 2016 at 17:59 |
gpaul_snapav Snap AV |
Joined: Posts: | March 2011 172 |
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On December 23, 2016 at 11:12, Fins said...
Everyone knows that just before Christmas is never busy for those of us in the CI industry. No customers ever want projects finished before Christmas, so who would ever need to call tech support on Dec 23. Everyone go home!
Oh, and they are closed Monday too! Fins - sorry, just read this. Call me if I can help. 704-749-4808.
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G. Paul Hess SnapAV Chief Product Officer [email protected] |
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Post 20 made on Friday December 23, 2016 at 18:00 |
techvalley Long Time Member |
Joined: Posts: | July 2012 197 |
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URC tech support is closed today and Monday also, I thought it was standard.
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"try to become not a man of success, but try rather to become a man of value." |
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Post 21 made on Friday December 23, 2016 at 18:01 |
chris-L5S Senior Member |
Joined: Posts: | August 2008 1,027 |
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On December 23, 2016 at 17:59, gpaul_snapav said...
Fins - sorry, just read this. Call me if I can help. 704-749-4808. how about that Fins? personal VIP service. nice job gpaul!
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OP | Post 22 made on Friday December 23, 2016 at 18:02 |
Fins Elite Member |
Joined: Posts: | June 2007 11,627 |
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On December 23, 2016 at 12:36, Trunk-Slammer -Supreme said...
Sucks to be you.
Working without a net. Needing someone to tell you how shit works?
;-) Et tu Brute? I figured you'd be on my side after that will call sign. ;) While it was on the front page, it was in an area that usually displays specials and sales info. As a tech in the field, when I do go to their site, I usually don't even notice that section. Make the text bigger at least.
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Civil War reenactment is LARPing for people with no imagination.
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Post 23 made on Friday December 23, 2016 at 19:05 |
Brad Humphrey Super Member |
Joined: Posts: | February 2004 2,598 |
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I'm just picking on him. Now go drink more eggnog! :)
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OP | Post 24 made on Friday December 23, 2016 at 19:18 |
Fins Elite Member |
Joined: Posts: | June 2007 11,627 |
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On December 23, 2016 at 17:59, gpaul_snapav said...
Fins - sorry, just read this. Call me if I can help. 704-749-4808. I appreciate the offer. I had an issue with an NVR. But the client ended up letting me put it off until after New Years. If the security contractor had finished setting up the cameras when he was on site yesterday, I wouldn't have had a problem to begin with. I was being pushed to wrap the job up so final payment could be collected
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Civil War reenactment is LARPing for people with no imagination.
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Post 25 made on Friday December 23, 2016 at 19:48 |
thecapnredfish Senior Member |
Joined: Posts: | February 2008 1,397 |
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Good for Snap. Hope it is a paid day too.
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Post 26 made on Friday December 23, 2016 at 20:07 |
Ranger Home Super Member |
Joined: Posts: | June 2007 3,486 |
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I think next year we should all just take the whole month of December. :)
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OP | Post 27 made on Friday December 23, 2016 at 20:26 |
Fins Elite Member |
Joined: Posts: | June 2007 11,627 |
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On December 23, 2016 at 20:07, Ranger Home said...
I think next year we should all just take the whole month of December. :) Now you sound like an attorney. When I was in real estate, if you had something under contract and didn't close it before Thanksgiving, you might as well forget it until at least January 2nd.
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Civil War reenactment is LARPing for people with no imagination.
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