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Topic:
DirecTV 4K Client Suddenly Demands Component Cable
This thread has 27 replies. Displaying posts 1 through 15.
Post 1 made on Monday October 10, 2016 at 10:28
Mogul
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I have a 3 month old installation with a DirecTV 4K Client (Don't recall specific model, but it's the same size as H25), 2M Ethereal MHY series cable and Sony XBR-55X850D flat panel. No other sources connected.

After 3 months of working, the Genie client now displays a message something like "HDMI Cable not authorized, switch to component cable." Client has rebooted Genie and client, etc. to no avail.

Anyone suddenly seeing a problem with 4K clients...? Wondering about a firmware push that changed or broke something. Otherwise, I wonder if the HDMI cable has been damaged.

TIA for any experience with this error.
"Whatever is rightly done, however humble, is noble." [Sir Henry Royce]
Post 2 made on Monday October 10, 2016 at 10:31
highfigh
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On October 10, 2016 at 10:28, Mogul said...
I have a 3 month old installation with a DirecTV 4K Client (Don't recall specific model, but it's the same size as H25), 2M Ethereal MHY series cable and Sony XBR-55X850D flat panel. No other sources connected.

After 3 months of working, the Genie client now displays a message something like "HDMI Cable not authorized, switch to component cable." Client has rebooted Genie and client, etc. to no avail.

Anyone suddenly seeing a problem with 4K clients...? Wondering about a firmware push that changed or broke something. Otherwise, I wonder if the HDMI cable has been damaged.

TIA for any experience with this error.

Articulated mount or static? If articulated, I would want to know if the end was stressed and damaged. Has anyone moved the AVR?
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
OP | Post 3 made on Monday October 10, 2016 at 10:42
Mogul
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It's on a motorized lift that I installed and dressed. There are no stress points on cable, and everything is tied down with confortable bend radius, etc. so nothing SHOULD have happened to cable, but it's possible.
"Whatever is rightly done, however humble, is noble." [Sir Henry Royce]
Post 4 made on Monday October 10, 2016 at 11:18
jrainey
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I have this vague memory of the 4K nightmare Lunch and Learn.

Jeff B. was saying that the new spec included a 'accumulated errors' piece that would possibly make a working but marginal install stop working with HDCP 2.2.
Jack Rainey - Full disclosure...reformed integrator, now mid-Atlantic manufacturers rep for: Integra, Paradigm, Anthem, Parasound, Atlona, LG TV's and Metra Home Theater...among others
Post 5 made on Monday October 10, 2016 at 16:58
Brentm
Ethereal Home Theater
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On October 10, 2016 at 10:42, Mogul said...
It's on a motorized lift that I installed and dressed. There are no stress points on cable, and everything is tied down with confortable bend radius, etc. so nothing SHOULD have happened to cable, but it's possible.

Sadly this is the first place to look, having said that. Check all products for an update and then disconnect the power cable from them all for 15 mins (any DirecTV update can cause issues).
Brent McCall
Paid Endorser for;
Ethereal (386) 846-7264 Cell
Post 6 made on Monday October 10, 2016 at 18:47
Ernie Gilman
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I'll tell ya, ya gotta love a product that tells you to use a cable that (I believe) it's illegal to use. This just reveals, once more, the stupidity of the entire HDMI fiasco.

Before you check for updates on the satellite receiver, look up the date of the software. If it was a few days ago, that's a big hint, though sadly it's not the answer.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 7 made on Monday October 10, 2016 at 18:53
goldenzrule
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On October 10, 2016 at 18:47, Ernie Gilman said...
I'll tell ya, ya gotta love a product that tells you to use a cable that (I believe) it's illegal to use. This just reveals, once more, the stupidity of the entire HDMI fiasco.

Before you check for updates on the satellite receiver, look up the date of the software. If it was a few days ago, that's a big hint, though sadly it's not the answer.

Pretty sure there are no LAWS on the books that makes it illegal to use a component cable. I have a few lying around here, should I expect a knock on the door from the po po?
Post 8 made on Monday October 10, 2016 at 18:58
Fins
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On October 10, 2016 at 18:47, Ernie Gilman said...
I'll tell ya, ya gotta love a product that tells you to use a cable that (I believe) it's illegal to use. This just reveals, once more, the stupidity of the entire HDMI fiasco.

Before you check for updates on the satellite receiver, look up the date of the software. If it was a few days ago, that's a big hint, though sadly it's not the answer.

Civil War reenactment is LARPing for people with no imagination.

Post 9 made on Monday October 10, 2016 at 20:18
Brentm
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On October 10, 2016 at 18:53, goldenzrule said...
Pretty sure there are no LAWS on the books that makes it illegal to use a component cable. I have a few lying around here, should I expect a knock on the door from the po po?

It is not against the law but it will lock you down to 480P only very soon.
Brent McCall
Paid Endorser for;
Ethereal (386) 846-7264 Cell
Post 10 made on Monday October 10, 2016 at 20:42
Fins
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On October 10, 2016 at 20:18, Brentm said...
It is not against the law but it will lock you down to 480P only very soon.

How soon?
Civil War reenactment is LARPing for people with no imagination.

OP | Post 11 made on Monday October 10, 2016 at 22:24
Mogul
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On October 10, 2016 at 20:18, Brentm said...
It is not against the law but it will lock you down to 480P only very soon.

The biggest irony in this case [aside from the bare-bones simplicity of this particular installation] is that the 4K client does not have a YPrPb video output...

I'm not sure what I hope is wrong with it. If the cable snagged somewhere, I just hope it didn't do damage to the TV input...;-(
"Whatever is rightly done, however humble, is noble." [Sir Henry Royce]
Post 12 made on Monday October 10, 2016 at 22:34
Mario
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That DTV message is a typo.
It should have said that component image can't be displayed and to switch to HDMI.
I've dealt with that when DTV started locking out HBO on component cables few years ago.
We contacted them and they were suppose to update the text of the message -- I guess they forgot.
OP | Post 13 made on Monday October 10, 2016 at 22:40
Mogul
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On October 10, 2016 at 22:34, Mario said...
That DTV message is a typo.
It should have said that component image can't be displayed and to switch to HDMI.
I've dealt with that when DTV started locking out HBO on component cables few years ago.
We contacted them and they were suppose to update the text of the message -- I guess they forgot.

But this client does not offer a YPrPb output...Not understanding how the client could be attempting to output signal to a physical output it does not have...?
"Whatever is rightly done, however humble, is noble." [Sir Henry Royce]
Post 14 made on Monday October 10, 2016 at 23:07
Mario
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On October 10, 2016 at 22:40, Mogul said...
But this client does not offer a YPrPb output...Not understanding how the client could be attempting to output signal to a physical output it does not have...?

Your HDMI sync or timing is broken and box 'assumes' that you're using component. Simple engineering oversight.
OP | Post 15 made on Monday October 10, 2016 at 23:08
Mogul
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So...Back to damaged cable or damaged something else...;-(
"Whatever is rightly done, however humble, is noble." [Sir Henry Royce]
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