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Topic:
Odd Chief mount squeak resolved itself
This thread has 3 replies. Displaying all posts.
Post 1 made on Monday August 29, 2016 at 14:25
Ernie Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
30,104
I mounted a 32" TV in a bathroom using a TS218U.

The mount squeaked when the front joint rotated. Two of the wire covers were broken when we opened the box, so we traded it for a new one.

That squeaked, too. We exchanged that at another location of the same vendor. That squeaked, too.

Once I had three squeakers, I called Chief. Gary at Chief was very concerned, since it sounded like a batch problem. He sent me a replacement at no charge.

Fast forward ten days, I haven't gotten to replacing it, and now that third one doesn't squeak. It seems there's a lubricant that somehow doesn't lubricate at first, or something... so the free replacement goes back.

Anyway, if you have this problem, give it a few days to resolve itself.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 2 made on Monday August 29, 2016 at 19:59
highfigh
Loyal Member
Joined:
Posts:
September 2004
8,322
On August 29, 2016 at 14:25, Ernie Gilman said...
I mounted a 32" TV in a bathroom using a TS218U.

The mount squeaked when the front joint rotated. Two of the wire covers were broken when we opened the box, so we traded it for a new one.

That squeaked, too. We exchanged that at another location of the same vendor. That squeaked, too.

Once I had three squeakers, I called Chief. Gary at Chief was very concerned, since it sounded like a batch problem. He sent me a replacement at no charge.

Fast forward ten days, I haven't gotten to replacing it, and now that third one doesn't squeak. It seems there's a lubricant that somehow doesn't lubricate at first, or something... so the free replacement goes back.

Anyway, if you have this problem, give it a few days to resolve itself.

Do you charge the client when you have to return after not bothering to oil something that squeaks? I realize they shouldn't make noises, but.....
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 3 made on Monday August 29, 2016 at 22:50
SB Smarthomes
Super Member
Joined:
Posts:
July 2007
2,634
Dang Ernie... I'm with highfigh.  Why not just a drop of oil?

I keep the following in the van:
  1. Tri Flow aerosol
  2. Tri Flow squeeze bottle
  3. WD40
  4. General purpose oil in a little precision oiler
Tri Flow is great stuff... pick some up if you've never used it.
www.sbsmarthomes.com
Santa Barbara Smarthomes
Post 4 made on Monday August 29, 2016 at 22:59
IRkiller
Advanced Member
Joined:
Posts:
May 2012
920
On August 29, 2016 at 22:50, SB Smarthomes said...
Dang Ernie... I'm with highfigh.  Why not just a drop of oil?

Right. But, Ernie is not people. He's a 2016 living HAL2000. I'm running a razor sharp operation losing my ass while someone's out there installing 3-4 brackets because of a squeak?! (And prob making serious coin). I digress.
how in the hell does ernie make money?


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