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Forums > CI World > Custom Installers' Lounge
JAP audio issue
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Topic:
JAP audio issue
This thread has 8 replies. Displaying all posts.
Post 1 made on Monday August 29, 2016 at 10:29
3PedalMINI
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Have a job with a Blu-Ray player that is local to the video source. Clients wanted to use it for the rare times they play a CD so I used the audio breakout on the 2G+ ...the breakout is out in the rack going into the C4 matrix. All audio sounds fine on every source and also when they play a movie but when they play a CD they get a really bad screeching through the system....

Any thoughts or setup changes? The whole system is a 2G+ witch Cisco Switch!
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
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Post 2 made on Monday August 29, 2016 at 11:37
Nded
Just Add Power
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Posts:		September 2009
348
Log into the Transmitter IP (Telnet or HTTP Interface) and issue the following command:

astparam s v_rx_drv_option 0;astparam save;reboot;

The problem will be fixed.

Try calling 800-615-0206 Ext 2, or emailing [email protected] for a faster respoe in the future. :-)
Ed Qualls - Just Add Power - Proud to advertise on and support Remote Central
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Post 3 made on Monday August 29, 2016 at 23:09
Duct Tape
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5,299
i think I sent the same command to fix audio in a kaleidescape system where the music portion of it sounded like i had damaged speakers.
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OP | Post 4 made on Tuesday August 30, 2016 at 21:39
3PedalMINI
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Now that's support!!

Thanks ED! Will try it tomorrow!
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
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OP | Post 5 made on Wednesday August 31, 2016 at 10:10
3PedalMINI
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Ed,

What is the best way to find the IP of the transmitter?
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
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OP | Post 6 made on Wednesday August 31, 2016 at 12:58
3PedalMINI
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Techsupport got me straitened out! some of the best in the industry, if not the best!

Ed- Could you explain why we need to issue this command for sources that play music? thanks!!
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
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Post 7 made on Wednesday August 31, 2016 at 13:02
BlackWire Designs
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1,401
Sigh.. Nevermind :)

Glad they got you fixed up.
BlackWire Designs
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Post 8 made on Wednesday August 31, 2016 at 18:08
Don Heany
Senior Member
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1,178
A line of code looks WAY better in a rack than a ground loop isolator...

Bonjour browser can muster up the TxRx unit addresses, when it wants to.
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Post 9 made on Friday September 2, 2016 at 11:40
Duct Tape
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On August 31, 2016 at 12:58, 3PedalMINI said...
Techsupport got me straitened out! some of the best in the industry, if not the best!

Ed- Could you explain why we need to issue this command for sources that play music? thanks!!

It has to do with the audio sample rate
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