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LiteWare LiteTouch
This thread has 10 replies. Displaying all posts.
Post 1 made on Tuesday August 9, 2016 at 11:49
flandon
Advanced Member
Joined:
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September 2004
805
Hello All,
I have taken over a house with LiteTouch installed. I have acquired 3.80.30 version of the software LiteWare. I Read the manual. I have the need to Flash the loads in the house as the original programmer labeled the loads L100 L102 etc. now if i had a set of plans with the load number all laid out for me that would be great. But I don't.
To Flash the loads I need the "Load Level Adjustment" add on part of the software. This is what I am looking for. Do any of you have the addon you would be willing to share with me?

Thanks,
Flandon.
Flandon the mighty Dragon Fisher
Post 2 made on Wednesday August 10, 2016 at 21:26
Wozman
Long Time Member
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69
Try contacting Savant, they've taken over the litetouch line and helped me last year when I needed similar software support for an old LC5000
Post 3 made on Wednesday August 10, 2016 at 21:56
TAAVS
Long Time Member
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September 2003
178
Post 4 made on Thursday August 11, 2016 at 00:16
radiorhea
Super Member
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3,264
On August 10, 2016 at 21:56, TAAVS said...

+1 on this guy


There are dip switches on each module that you can turn each load on individually.
Drinking upstream from the herd since 1960
Post 5 made on Thursday August 11, 2016 at 00:17
radiorhea
Super Member
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3,264
On August 10, 2016 at 21:26, Wozman said...
Try contacting Savant, they've taken over the litetouch line and helped me last year when I needed similar software support for an old LC5000

Savant is a pain in the butt to deal with when it comes to LiteTouch
Drinking upstream from the herd since 1960
Post 6 made on Thursday August 11, 2016 at 09:29
Wozman
Long Time Member
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69
Actually I was pretty surprised by the great support they gave me especially as I'm not a Savant dealer. They put me in touch with a local dealer who helped track down and get me a very specific version of the old software needed to extract the original programming. I can't say anything about their regular support, but I didnt expect to get anywhere with them and was very pleasantly surprised by the help they did provide me even without being a dealer in this case
Post 7 made on Thursday August 11, 2016 at 14:03
jrainey
Active Member
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September 2010
632
Keep Vantage on speed dial of that thing ever fails
Jack Rainey - Full disclosure...reformed integrator, now mid-Atlantic manufacturers rep for: Integra, Paradigm, Anthem, Parasound, Atlona, LG TV's and Metra Home Theater...among others
OP | Post 8 made on Wednesday October 4, 2017 at 11:41
flandon
Advanced Member
Joined:
Posts:
September 2004
805
So I have a new litetouch adventure.

I software version 3.80.30 with database 18.

The only reason i know that i have DB18 is when I load the house that tried to back load didn't work and got the program from the original Programmer then i try to open the file it says its in DB19 and I have DB18.

and when i try to import into 6.0 it doesn't work.
any insight would be helpful.

thanks,
Flandon
Flandon the mighty Dragon Fisher
OP | Post 9 made on Wednesday October 4, 2017 at 14:40
flandon
Advanced Member
Joined:
Posts:
September 2004
805
So after searching and emailing everyone i could think of I did what I always tell other people to do when the don't know the answer. Google it!

[Link: support.savant.com]
Flandon the mighty Dragon Fisher
Post 10 made on Wednesday October 4, 2017 at 22:31
Glackowitz
RC Moderator
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May 2002
3,792
On August 11, 2016 at 00:17, radiorhea said...
Savant is a pain in the butt to deal with when it comes to LiteTouch

Lol....pain in the butt all around. Ordered a replacement remote and took 2 months of phone calls and emails to finally get one.
There's no worse feeling than that millisecond you're sure you are going to die after leaning your chair back a little too far.
Post 11 made on Tuesday October 10, 2017 at 13:07
wildulmer
Long Time Member
Joined:
Posts:
June 2007
268
What version processor are you dealing with? Each processor had different abilities so that function may not be available on your processor. I do have an old version of the software if you still need it but it may not solve your problems. I tried to install the old software on my windows 10 computer and it would not install but if you have an old XP machine laying around it would probably work.


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