I have a 60C Router with 2 internet provides.
I am having problems getting the e-mail notification to work. I want to get an email if one of the services goes down. I have talked to Pakedge and they say they don't support the feature and to call Fortinet. Fortinet says to call Pakedge. Is there a way to #1 get an email from the 60C and #2 Can I get an email when 1 or the services goes down ( WAN1 ) and if you got email to work do I need to setup a DNS ( I saw this in a post about setting up the noticfication).

The feature is in setup in the dash board

Never done this in the router as we use other services to provide these alerts but my guess is you need to enable a ping server on each interface and then setup an SNMP rule to send out the alerts. From recollection the SNMP settings are located at System:Config:SNMP or System:General:SNMP.

You will also have to enable SNMP on the interface; that should be at System:Network:Interface.

If you can't figure it out, send it up to level 2 at Pakedge. Good luck

Pakedge will not support the email notification feature. I have the ping server part set up and it will switch to the second service if the first goes down I just want to be emailed so I know it happened.

Well that's interesting to hear considering the feature is present in the OS. Have you tried kicking it up a level or two? Are you an authorized dealer?

Yes the feature is on the OS but tech support says they ( pakedge) do not support that feature. They said I should call Fortinet who makes the router. I think I am going to get them to help but they first told me to call pakedge.
Yes I am a dealer but I stopped buying from them because the systems I bought and put in never worked right and I had to replace the equipment. At&T Uverse is big here and Pakedge is having problems getting there router to work behind the new AT&T router.Tech support was great when I was able to get them. But when they told me the feature was not supported. I said it's on the dash board and the sent me to a higher tech that said they just didn't support the feature
But using two internet providers if one goes down I need to know.