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Custom Installers' Lounge Forum - View Post
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Apple tv missing channels
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| Topic: | Apple tv missing channels This thread has 7 replies. Displaying all posts. |
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| Post 1 made on Tuesday February 16, 2016 at 14:13 |
thecapnredfish Senior Member |
Joined:
Posts: | February 2008
1,397 |
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Apple tv missing channels wifi only, wired ok is what this cust told me. I do not own the network but it peaked my interest. Thoughts? I dont do much with apple tv on my own at home so limited knowledge of giltches.
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| Post 2 made on Tuesday February 16, 2016 at 14:23 |
kgossen Super Member |
Joined:
Posts: | March 2008
3,026 |
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Sounds like wifi is not connecting to the internet and wired is. If not connected, you don't see any of the apps except settings and computers.
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"Quality isn't expensive, it's Priceless!" |
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| Post 3 made on Tuesday February 16, 2016 at 14:24 |
tweeterguy Loyal Member |
Joined:
Posts: | June 2005
7,713 |
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Channels? Do you mean some apps don't show up when on wifi but they do when on Ethernet? That's a new one. Best thing to try first is have them do a restart of the device. Settings - General - Restart...from recollection. Then have them go through the setup for the wifi.
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| OP | Post 4 made on Tuesday February 16, 2016 at 14:30 |
thecapnredfish Senior Member |
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Posts: | February 2008
1,397 |
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I can only assume apps missing or not streaming. Have not been there yet nor do I have to but might. Says perfect wired and missing some if wifi.
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| Post 5 made on Tuesday February 16, 2016 at 14:48 |
tweeterguy Loyal Member |
Joined:
Posts: | June 2005
7,713 |
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Well, when on wifi have them goto the Trailers app, if it's there. Can they view a Trailer? Yes, connection is fine to wifi. No Trailers app? Not connected to wifi. Start with posts above.
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| Post 6 made on Tuesday February 16, 2016 at 16:18 |
vwpower44 Super Member |
Joined:
Posts: | August 2004
3,662 |
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DNS on the Wifi is the router (192.168.1.1). Make sure the WAPS are set to either the ISP DNS or Google or OpenDNS.
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Stay Hungry, Stay Foolish... |
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| Post 7 made on Wednesday February 17, 2016 at 12:57 |
PatMac Long Time Member |
Joined:
Posts: | February 2014
214 |
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I had a similar complaint from a neighbor last week. She told me the Netflix app I downloaded for her a few days prior disappeared. She had forgotten to scroll down using the touchpad on the remote on the home page. In addition, she could hold down the mic button and say "open Netflix". Yours is probably not that simple, but I thought I would throw it out there.
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| OP | Post 8 made on Thursday February 18, 2016 at 06:41 |
thecapnredfish Senior Member |
Joined:
Posts: | February 2008
1,397 |
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I blew it off. But I am going to mess with settings on mine and try to replicate. I really do not use it much. Maybe to flip up some pics or netflix for my kid if she wants it on the big screen. Thanks for replies.
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