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Custom Installers' Lounge Forum - View Post
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on site - can load to Lutron 8 series...
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| Topic: | on site - can load to Lutron 8 series processor and project is blank now This thread has 9 replies. Displaying all posts. |
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| Post 1 made on Friday January 15, 2016 at 14:04 |
jimstolz76 Loyal Member |
Joined:
Posts: | December 2007
5,607 |
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Been here ALL DAMN DAY. I can't upload to this processor. The first attempt failed and it wiped out the programming. Tried wifi, hardwired, hardwired straight to processor, 2nd laptop, serial, etc. Everything fails. Already been on with tech support once, waiting on hold again.
The farthest I've gotten is trying to reload the OS over RS232 and it fails with a timeout error. Logging in via TCP/IP always works, but you can't send anything to it. Illuminations just hangs.
Any secret tips for this? I'm screwed.
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| OP | Post 2 made on Friday January 15, 2016 at 14:36 |
jimstolz76 Loyal Member |
Joined:
Posts: | December 2007
5,607 |
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Tech support may have gotten me sorted out... i'll post the fix later. It involves facing East while unplugging wires and chanting.
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| Post 3 made on Friday January 15, 2016 at 17:00 |
oprahthehutt. Active Member |
Joined:
Posts: | December 2011
625 |
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Nothing better then having something like this happen on a Friday.
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| Post 4 made on Saturday January 16, 2016 at 13:06 |
GotGame Super Member |
Joined:
Posts: | February 2002
4,022 |
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So are you completely bald or grey haired now? How fast did tech support get you going?
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I may be schizophrenic, but at least I have each other. |
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| Post 5 made on Saturday January 16, 2016 at 13:09 |
Mac Burks (39) Elite Member |
Joined:
Posts: | May 2007
17,518 |
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We have a company policy...no uploads of any kind on Fridays.
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Avid Stamp Collector - I really love 39 Cent Stamps |
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| Post 6 made on Saturday January 16, 2016 at 18:48 |
On January 16, 2016 at 13:09, Mac Burks (39) said...
We have a company policy...no uploads of any kind on Fridays. This. As I clicked reply I realized I uploaded some changes on a 6 figure Lutron system yesterday morning...
Last edited by BradKas on January 16, 2016 18:59.
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| Post 7 made on Saturday January 16, 2016 at 19:48 |
P2P Long Time Member |
Joined:
Posts: | April 2012
282 |
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On January 16, 2016 at 13:09, Mac Burks (39) said...
We have a company policy...no uploads of any kind on Fridays. Same here!
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| Post 8 made on Sunday January 17, 2016 at 10:21 |
sirroundsound Senior Member |
Joined:
Posts: | November 2003
1,097 |
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Chickens...
If I'm not on with tech support Friday at 4:30pm they worry about me. :)
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| Post 9 made on Sunday January 17, 2016 at 10:22 |
sirroundsound Senior Member |
Joined:
Posts: | November 2003
1,097 |
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Of course everything was working fine up until 4pm
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| OP | Post 10 made on Monday January 18, 2016 at 14:37 |
jimstolz76 Loyal Member |
Joined:
Posts: | December 2007
5,607 |
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Mine was fun. I was only removing some interior lights from a timeclock schedule then uploading that 1 change. 6 hours later............. haha
Had to put the processor in Boot mode (dip switch 1), connect directly with a serial cable, AND (!) disconnect the ethernet cable and also the 232 cable going to the C4 system...and had to create a new blank file (wouldn't work with the existing file) and THEN re-upload the processor OS, then reopen the old programming and reload that to the processor.
Literally every one of those things had to happen for it to work.
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