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Topic:
ihiji WAN performance log - visual
This thread has 3 replies. Displaying all posts.
Post 1 made on Wednesday October 7, 2015 at 01:10
1234tech
Long Time Member
Joined:
Posts:
January 2007
140
Anyone else have issues getting "current' data out of their speed test?

For example I just logged in on 10/7 and the most recent data on the speed test is from the middle of Sept. I am missing almost 3 weeks of data.

The "run now" feature never seems to work. It just says "requesting" and doesn't return or log any data.
Post 2 made on Wednesday October 7, 2015 at 05:58
SecurelySound
Long Time Member
Joined:
Posts:
May 2007
112
I have been having the same issue with a customer site. Stats stopped a week ago and nothing since. I'm working with support on the issue.
Post 3 made on Wednesday October 7, 2015 at 11:19
3PedalMINI
Loyal Member
Joined:
Posts:
July 2009
7,860
Does ihijjii have a dealer demo program?

I'm starting to realize its importance but have a hard time swollowing the price of it and the monthly cost. Hoping for a Cedia show special...
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
Post 4 made on Thursday October 8, 2015 at 10:34
gtscalco
Lurking Member
Joined:
Posts:
October 2014
4
Ed, it looks like the issue with your appliance was related to out of date firmware and support is taking care of things for you.

@1234tech - have you opened a support ticket on this? We can help get this resolved as quickly as possible.

@3PedalMini - We have several ways to get started - the best thing to do is get an online demo from our sales team at 512-538-0520. They can do a full walk through and help you understand the value for you and your customers.


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