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Topic:
New things learned about SONOS after training
This thread has 27 replies. Displaying posts 16 through 28.
Post 16 made on Sunday May 10, 2015 at 00:07
tomciara
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#ohmyword
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
Post 17 made on Sunday May 10, 2015 at 13:32
BigPapa
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Tech support just responded to an email:

No more than 3 Connects wired in loop per Ethernet run.

Can be on multiple switches.
Post 18 made on Sunday May 10, 2015 at 14:03
Mr. Stanley
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On May 9, 2015 at 16:09, goldenzrule said...
Just throwing this out there. Do you often find that those in your personal life tend to be heavy drinkers?

Or stoners?
"If it keeps up, man will atrophy all his limbs but the push-button finger."
Frank Lloyd Wright
Post 19 made on Monday May 11, 2015 at 09:50
jimstolz76
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On May 10, 2015 at 13:32, BigPapa said...
Tech support just responded to an email:

No more than 3 Connects wired in loop per Ethernet run.

Can be on multiple switches.

Tech support told me 6 (or 7?) looped is the max. I would never do that anyway, but still. At least it's consistent info like other manufacturers.... training and 2 tech support guys all giving different info. :)
OP | Post 20 made on Monday May 11, 2015 at 10:19
NEZBO
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Not even sure where to start.

Hard wire all units from switch in rack.
Do not loop from one device to another.
If you have a device in another location other than the rack, Use the Sonos Mesh network.
Do not put sonos behind a switch that is not the switch in rack
Use the Sonos Boost to extend mesh network.
Make sure that sonos is on a different channel from your network.
Use the sonos Ip diagnostic tool to see what units are having interference issues

Ernie,

notice I started thread with items discussed not learned.
Then mentioned 2 things learned.

Hope this info helps some people.
Better days are ahead
onesourceinnovation.com
Better days are ahead
Post 21 made on Monday May 11, 2015 at 11:14
buzz
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I would prefer to home run everything to one switch in the rack, but this is not always practical -- especially in an existing situation. As long as you use compatible switches and keep the radius equal to or below seven, you'll be OK. I use local switches regularly. So far the only time I have been burned is recently with a Luxul switch, but a few hours after a reboot, it didn't switch much of anything -- Sonos present or not.

The Sonos diagnostic is an excellent tool.

Yes, one would like to have WiFi and SonosNet on different channels (1, 6, or 11), but use the diagnostic when evaluating the situation. In cluttered highrise locations sometimes the counter intuitive approach of assigning WiFi and SonosNet to the same channel works best in practice. Each situation is unique.

Keep in mind that the Network Matrix is a static view of the network. Refresh the page to see what happens after a change. If you have a transient issue, you may or may not catch it in the Network Matrix.
Post 22 made on Monday May 11, 2015 at 12:23
BigPapa
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On May 11, 2015 at 09:50, jimstolz76 said...
Tech support told me 6 (or 7?) looped is the max. I would never do that anyway, but still. At least it's consistent info like other manufacturers.... training and 2 tech support guys all giving different info. :)

Exactly.

I've done a 6 zone system looped just for giggles, did MAC address reservation and turned off all WiFi except for the Playbar that feeds the sub. Works fine.

I've heard never hit 7 on a loop. Then I hear never loop. It makes no sense that you should *never* loop.

So I'll continue to keep doing a mismash of adhering to and sometimes bending all the rules as before.
Post 23 made on Monday May 11, 2015 at 12:41
Wozman
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We used to have problems with having some wired and some wireless, I spent a few days troubleshooting a particularly troublesome install with Sonos support and although it goes against the recommended practice, looping all the Connect AMP's together in the rack solved the problem. I've always preferred to loop in all my Sonos blocks where possible and have never had an issue since. A lot of the issues with Sonos units dropping out seem to be related to the network infrastructure, namely the router. If you are using an ISP supplied router, you'll need to add in a real 3rd party router (I'm partial to Asus for the speed and feature set), and now on every Sonos system we install I set DHCP reservations for all Sonos equipment and I even create a little webpage for my clients so they can go in and reboot a unit easily if it drops out.
Post 24 made on Tuesday May 12, 2015 at 07:05
edizzle
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On May 11, 2015 at 12:41, Wozman said...
A lot of the issues with Sonos units dropping out seem to be related to the network infrastructure, namely the router.

You think?

I even create a little webpage for my clients so they can go in and reboot a unit easily if it drops out.

?
I love supporting product that supports me!
Post 25 made on Tuesday May 12, 2015 at 10:54
juliejacobson
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Cool, Nezbo. Thanks.
"CEPro: your website sucks!" - Fins
www.cepro.com
[Link: twitter.com]
Post 26 made on Tuesday November 7, 2017 at 03:32
BrettLee3232
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Thread Revival:

Ok what is everyone doing now on sonos Install’s?

Not sure if this is right or not but I️ALWAYS put in a Boost on every job. Doesn’t matter if every Sonos is hardwired or not. I️ always put one in.

Is this stupid if all connects are hard wired?

I️ also try not to loop players unless im running out of ports on my Switch. 98% of the time I️ have a 24port switch but sometimes I️ use a 16port so run out of ports fast in an entertainment center.

Most of the time my Boost is in the rack with other components. Is this bad? Should this be placed away from other components to minimize interference? I️ always turn off WiFi for each hardwired device.

I️ also Mac Reserve Everything.

Anything else I’m missing? I️ haven’t had to many issues with sonos but when I️ do it’s always the WiFi Issue.

How is everyone else doing your sonos Install’s?
Knowing that Gold went up a few K makes me think "well now I have to do a better job on selling more equipment".

-Me... Jan. 2014
Post 27 made on Tuesday November 7, 2017 at 04:29
buzz
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The setup instructions are very misleading. If all of your players are in the rack and one or more is wired to the network, a BOOST in the rack is simply a waste of power.

Another point to consider is that BOOST is a private access point. Burying an access point in the clutter of a rack is not very effective RF deployment.

Last edited by buzz on November 7, 2017 04:47.
Post 28 made on Tuesday November 7, 2017 at 06:46
goldenzrule
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Hardwire one Sonos device, and let the rest use Sonosnet.
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