Anyone using it reliably?

Our showroom demo is running fine on the latest Savant IP control module, but I ran into another one in the field today that I had to switch to IR control because IP would not respond.

.3's, .4s, and .5's over the past few years, IP has been very reliable for me.

Trying to figure out if there is something amis in our network configs or if maybe they started reusing the network cards from the .1's

We haven't had any issues with the .6 so far. I had a 30.5 that would randomly stop responding to IP commands, but that appears to have been an isolated incident.

no issues on the two .6 in our showroom nor the multiple in field. I AM having and issue with volume ramping set ups on them lately with total control.

people are still using integra?

I know, right? I loved them and we were lucky enough to not have run into the mass HDMI and DSP board failures. Of course, as soon as I left that gig, maybe they all broke? We started selling when the .8/.9 series were current. So through the .8-.4 series, we sold a ton of them with a very low failure rate....at least while I was still there.

I have had some issues with IP control going back as far as the .1 series. Using Crestron and Control4, the AVR would intermittently stop responding to commands. A power cycle always fixed it. AVR was still responding to pings, so I doubt an IP power controller could auto reboot something like that to fix.

Scheduled reboots might become normal going forward...not only with AVRs but any other IP device. The last one we did was an Onkyo Pro pre/pro and it locked up as well within a week of install. I switched it to IR and never looked back. :)

I just ran into the same issue with a 30.4 that a competitor installed (we sell Aventage AVRs exclusively). The Integra periodically stops responding to IP control and at the same time loses HDMI audio. A power cycle resolves the issue.

We have 2 30.6 units that aren't working via ip. A swap did not fix the issue.

We just went to using 2 way serial control.

The IP issues with integra was .1 through .3 and the first batch of .4's. Yes, some of us still use Integra. And will until .5's start failing. im expecting them NOT to of course lol. Call me crazy. I stuck with it. even after 100% failure rate on .1 - .3. Allegedly, issue is fixed with the TI chipset that was used.

I think it may have something to do with the Savant driver. I had two 30.5s on a job that Savant couldn't control. As a troubleshooting step I used an RTI XP3 to test both receivers and it worked fine. We ultimately had to control the two using 232 with Savant.

the savant driver works fine on my showroom DTR40.6.

We are getting 3-4 in for service a week for no Sound, no IP Control, and no HDMI. We have been hesitant to use them in the midst of all of these problems. The IP Control has been reliable for us on the .9-.5, haven't done a .6 yet.

FWIW, I am having a high number of IP control failures with Marantz too.

Anywhere from 5 minutes to 6 months of uptime, then BAM, total lockup. To the point where the device won't respond to the front panel.
In all cases pulling power restored control.

We are on our 3rd 6008/6009 on one job, Marantz doesn't exchange after 30 days and the client insists on replacement rather then repair so we have been out of pocket on two of these. This client is also withholding final payment and threatening legal action against us due to our inability to make this work reliably

We moved to IR control but the client insisted on visible volume feedback on the touchpanel so we had to retain IP for that part of it. I have one of these units at my house for testing and it has been up for a week now. It is connected to the network but is being controlled IR. No issues so far.

Another project has a large number of 5009s. One locked up within a week and will only function for a few minutes with an active network connection. Without one, it will happily run for hours. A second unit on this job is now starting to exhibit the same symptoms.

Another issue we have seen is that anytime a control processor is rebooted (like after sending a file to it), the IP control connection breaks. Manually powering the AVR on restores IP control.

Several different projects, 3 different programmers, 2 different control systems (Crestron and RTI) and same problem.

We have also seen volume ramp issues (ramps profoundly fast).

Marantz tech support is not very helpful when it comes to issues like this as they are geared towards the end user rather then the CI crowd. The people I have spoken to are just manual readers and there is no "advanced" tech support.

Moving forward, we are going back to IR or serial control but that does not help with all the projects that we have out there that are already set up. Changing all of these to serial would be quite the logistical mess.

Reading this thread, I am really starting to think that IP control is just not ready for prime time when it comes to consumer (or even prosumer) level devices.