On September 23, 2014 at 11:33, Ranger Home said...
Im too much of control freak to trust sales to anyone else.
^^ That's kinda my thoughts too.
Here's a trap I used to see years/decades ago at Circuit City. In the Roadshop (car audio sales and install), a lot of new managers were very good techs (security, remote starts etc). But, all of the sudden, they were supposed to manage a sales floor as well. Well, many couldn't do that and sales would suffer and eventually the technical manager would get fired or demoted for bad numbers. Bottom line, if you're in a car or attic all day, you're not going to be selling to much product or managing the process
Owner/Operators always have to be on the front end. Without sales, there is no install. It is just as hard to find good sales people as it is good installers. O/O have to be the face of the franchise, constantly filling the pipeline. If anything, close business but also help on the back end, setting your people up for success.