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Sony KDL50W800B is dumb (engineers.....sigh)
This thread has 8 replies. Displaying all posts.
Post 1 made on Wednesday May 28, 2014 at 17:25
Audiophiliac
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I know I am not the first to complain about this ridiculous thing, and I am surely not the last. I just mounted my first one yesterday and wow....what can I say. How many engineering hours went into this pile of trash? And for what purpose? To completely revolutionize the method of mounting a TV?

FWIW, we installed this TV on a Strong ART2L articulating bracket (with a sound bar and Strong soundbar brackets, which was the easy part). What a damn PITA Sony! Not only did I have to use a frankenstein combination of spacers and washers, I had to make a trip to get longer screws. 50mm was the longest HD had and were barely long enough.

And then dummy me, I forgot to connect the toslink and ethernet cables before mounting the TV. And since Sony was nostalgic enough to put those connections along with component/composite video and analog audio input jacks right the middle of the set, facing rearward, of course they were obstructed by the mount.

I am just trying to see their logic behind this. The previous "cheap 50" model" was straight forward. A VESA mounting pattern and no I/O jacks where they should not be. Why did they invest what must have been a small fortune into engineering this stand/wall mount contraption? The "wedge" models are much better to work with, although still dumb.

That is all.
"When I eat, it is the food that is scared." - Ron Swanson
Post 2 made on Wednesday May 28, 2014 at 17:50
Lowhz
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That's why Sony makes this part [Link: abt.com] to solve that problem.

There's no point complaining, it is what it is.
OP | Post 3 made on Wednesday May 28, 2014 at 18:16
Audiophiliac
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It is still DUMB.

No point complaining? Go home. 50% of the posts here are complaints. :P

Thank you for the link to the elusive adapter. No mention of it on Sony's site, nor their parts sales site.
"When I eat, it is the food that is scared." - Ron Swanson
Post 4 made on Wednesday May 28, 2014 at 18:19
Lowhz
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On May 28, 2014 at 18:16, Audiophiliac said...
It is still DUMB.

No point complaining? Go home. 50% of the posts here are complaints. :P

Thank you for the link to the elusive adapter. No mention of it on Sony's site, nor their parts sales site.

[Link: servicesplus.sel.sony.com]
Post 5 made on Thursday May 29, 2014 at 06:47
vwpower44
Super Member
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M6 75MM on the Top, M5 50 MM on the bottom. Home Depot has them in the specialty slide out drawers at all locations, unless they are out. I also keep every extra screw from every bracket we install. I was able to use three of the black spacers from Peerless brackets and three washers to make the top of the bracket even with the bottom. I agree, stupid design. It's really not a bad entry level TV, but the mounting is crap. And yes, the top bolts are a different size than the bottom....thanks Sony.
Stay Hungry, Stay Foolish...
Post 6 made on Thursday May 29, 2014 at 09:28
Indigo
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VESA adapter is made for this Sony's model.
Post 7 made on Thursday May 29, 2014 at 11:59
Ernie Gilman
Yes, That Ernie!
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On May 29, 2014 at 06:47, vwpower44 said...
M6 75MM on the Top, M5 50 MM on the bottom. Home Depot has them in the specialty slide out drawers at all locations, unless they are out. I also keep every extra screw from every bracket we install. I was able to use three of the black spacers from Peerless brackets and three washers to make the top of the bracket even with the bottom. I agree, stupid design.

That, there in bold, is truly important.  And keep the spacers and funny rectangular washers with four holes, too.  I first started keeping these because I couldn't bring myself to just throw out hardware.  Then I found that I sometimes needed this collection for this and that, especially when a new TV needed to be put on an existing mount.

THEN I got involved in an overseas project in a place that uses metric hardware but where hardware stores are ridiculously and monumentally haphazard.  After the first trip over there I put about ten pounds of leftover TV mount hardware into a bin box, bought some metric nuts to match, and shipped it to the site.  This reduced the hardware problems to about 1% of previous.

It's really not a bad entry level TV, but the mounting is crap. And yes, the top bolts are a different size than the bottom....thanks Sony.

I don't agree with the "it is what it is" philosophy.  It is still a huge shock to try to do something with a Sony product only to find that, once again, Sony has gone off in some other direction that the rest of the world would not go.  That's how the Walkman got invented and that's how you got screwed on this installation.  That's Sony.  It's detestable.
 
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 8 made on Thursday May 29, 2014 at 18:42
bcf1963
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On May 29, 2014 at 11:59, Ernie Gilman said...
I don't agree with the "it is what it is" philosophy.  It is still a huge shock to try to do something with a Sony product only to find that, once again, Sony has gone off in some other direction that the rest of the world would not go.  That's how the Walkman got invented and that's how you got screwed on this installation.  That's Sony.  It's detestable.
 

So, it's detestable that they invented the Walkman? If you're going to be the bastion of proper English, at least live up to the standards you profess. :)

Sony is an incredibly strange company. They are also Japanese, and I find the Japanese to also practice some strange ways. In general, the group is revered, and individualism almost squashed.

I remember being on a business trip in Japan, trying to teach some engineers at Sony about my employers systems, and them writing some code and then asking me if they got it right. It was an incredibly painful process, as writing code for them involved 5 engineers huddled around a computer, and them discussing how almost every line of code would be written. It took them 4 hours to do what I could have done in 5 minutes! The next day I brought in their code... which I modified by finishing the work. Took me about 2 hours the previous evening. I showed them it worked. At which point they went off and started dissecting and changing it line by line. When it would break after they made changes, they wanted me to explain why. After an hour, I let them know my work was done, and if they wanted to change the code, it was on them, and they would be doing so on their own. Until then, my employer used what I had written, and we found no problems with it. It took months before we got what they considered final code from them... complete with bugs that weren't present in my code. I imagine someone had Sony in mind when they coined the phrase about the camel being a horse designed by a committee.
Post 9 made on Thursday May 29, 2014 at 19:34
Ernie Gilman
Yes, That Ernie!
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Two Sony stories from my days at Marantz, 1979-1981; the Marantz Engineering staff had dealt with all Sony products up to that time, as Marantz's parent, Superscope, had exclusive distribution rights.

1.A product was presented that did not work. One of the engineers, in a conference call (1970s) mentioned that there seemed to be a bug in the product, then went on to discuss the problem.

Two weeks later a polite communique stated that the product had been thoroughly inspected, even taken apart and put back together, and no evidence was found of any kind of insect life.

2.Early Walkman was taken apart in front of a Sony engineer. The Marantz engineer, seeing scores of flying wires connecting two PC Boards that separated from one another for service, said "this looks like it was designed by Chef Boyardee." Predictably, some time later, an inquisitive note came, asking for help in understanding the difficulty, as they had consulted all of the engineering references they could find but had no idea who this Boyardee engineer guy was.


My comment about the Walkman was intended to include an obvious discrepancy of results via a method that can be pretty worthless. They do go off on their own, and make some really stupid products. By this method, however, the Walkman was born. This reminds me of someone's signature here that states something like "you do one dumb thing after another and at the last straw you do something horribly dumb and totally redeem yourself." (If you know the correct quote, I'll probably correct this one here.)
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw


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