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RTI K4 page flips getting stuck
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| Topic: | RTI K4 page flips getting stuck This thread has 6 replies. Displaying all posts. |
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| Post 1 made on Thursday October 10, 2013 at 11:26 |
lippavisual Senior Member |
Joined:
Posts: | December 2007
1,463 |
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XP8 and K4 system.
In my macros I have some page flips that say "Please wait". Every once in a while the K4's get stuck on this Please wait page causing me to do a truck roll to come reset them.
I've ran the XP diag driver and the macros show they are working properly.
Any ideas?
Sorry for the vague post, on my phone.
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| Post 2 made on Thursday October 10, 2013 at 13:31 |
HCSIL Long Time Member |
Joined:
Posts: | March 2006
29 |
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Do you have the page flip to another page in the system macro, macro on the button, or on assign button to page? Does it happen on certain buttons consistently?
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| OP | Post 3 made on Thursday October 10, 2013 at 17:20 |
lippavisual Senior Member |
Joined:
Posts: | December 2007
1,463 |
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Page flips in a system macro to then page flip to a source control page.
Example: system on
Page flip to "please wait"
Power on Projector
Delay 2 minutes
Power on receiver
Etc
Etc
Page flip to "homepage"
Sometimes, can't pin point it, this macro will just sit on the first page flip of "please wait".
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| Post 4 made on Thursday October 10, 2013 at 19:06 |
HCSIL Long Time Member |
Joined:
Posts: | March 2006
29 |
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Does the page flip work when the macro is on a button instead of a system macro?
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| Post 5 made on Thursday October 10, 2013 at 19:58 |
Second Banana Long Time Member |
Joined:
Posts: | January 2010
83 |
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Firmware?
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Always Second Best... |
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| Post 6 made on Thursday October 10, 2013 at 22:53 |
razking Long Time Member |
Joined:
Posts: | February 2011
347 |
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Check for rf interference. Had this issue in our showroom with a wire l ess speaker system that was putting out tons of traffic.
Consider a button on the pls wait page to allow customer to exit if it gets hung up
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You can't make toast in a floppy disk drive. www.envelopingsound.com |
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| OP | Post 7 made on Friday October 11, 2013 at 12:23 |
lippavisual Senior Member |
Joined:
Posts: | December 2007
1,463 |
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OK, to answer all questions:
A button initiates the system macro to fire. I haven't tried putting the page flip on the button because it's not needed every time. It only has the "please wait" page when it is initially turned on.
Firmware is all up to date. First thing I changed.
Also checked for interference and didn't see much other than the usual wireless networks. System has been up for over a year and is now just experiencing this, at least that's what I'm being told.
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