Anyone had any good luck with Auton? I'm looking for
a company that supports its resellers.


Thanks
Danny

I've had a horrible time with INCA and its company
support moreover, NOT standing behind their products.
(see thread below)

[Link: remotecentral.com]



x

Seems everyone's pissed at Inca around here. Hope you're all being honest about your motivations.

For standard-duty, Chief Manufacturing ( www.chiefmfg.com )

For end-all be-all heavy-duty, Electrokinetics ( www.electrokinetics.com ).

We've had good luck with both.

Doug @ HomeWorks

Here in the UK I use this company:
www.futureautomation.co.uk

Fantastic products, fantastic company to deal with.

gaz

I have related this story here before.

Auton made a lift for us. We were of course under the gun and didn't have the luxury of time before the install was promised for a party.

They made it wrong... had the inside dimensions built as the outside dimensions. A check of the drawings proved that it was their mistake.

They got three guys on it immediately... made the new mount and sent it on a United flight to Seattle that very day. We had to go get it at the airport but big deal... as a result these guys have earned my business forever. We have now used four of their lifts (so we weren't even a big customer... just A customer) and have had no problems or callbacks.

RHM-

Nice to know there's still a shred of dealer support in this industry. I think I'll have to look into a dealership...We have a house requiring 3 plasma lifts coming up. Any hints on buy-in, stipulations, etc. you can give?