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Topic:
Port Forwarding with AT&T Uverse?
This thread has 11 replies. Displaying all posts.
Post 1 made on Monday February 22, 2010 at 00:18
Benford AV
Active Member
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August 2007
709
I can't get the AT&T router to see the Panasonic IP cams on the network, thus I can't open a port for the cams.

The cams work fine on the LAN, all look good and are recording to the PC via the software. But I can't get outside access becuase the damn router won't let me.

This is the second customer in a month that switched to Uverse and can't see thier cams from anywhere outside the LAN.

WTF?
The Soundwave
www.the-soundwave.com
B&W, Classe', Rotel, Paradigm, Integra, Denon, Audioquest, RTI, Niles, Pioneer Elite, Bell'O
Post 2 made on Monday February 22, 2010 at 00:42
Daniel Tonks
Wrangler of Remotes
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October 1998
27,914
Any way to disable NAT on the AT&T modem and use a "real" router?
Post 3 made on Monday February 22, 2010 at 03:35
Indigo
Select Member
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Posts:
January 2008
1,783
Are you able to access the Uverse router set up menu?
Post 4 made on Monday February 22, 2010 at 08:17
KVH
Advanced Member
Joined:
Posts:
December 2006
898
On February 22, 2010 at 00:18, Benford AV said...
I can't get the AT&T router to see the Panasonic IP cams on the network, thus I can't open a port for the cams.

The cams work fine on the LAN, all look good and are recording to the PC via the software. But I can't get outside access becuase the damn router won't let me.

This is the second customer in a month that switched to Uverse and can't see thier cams from anywhere outside the LAN.

WTF?

I was working with an IT guy to do pretty much the same thing..... long story short, the AT&T router sucks for this kind of application. Can it do it, maybe, but we couldn't figure out how with AT&T's setup.

AT&T router is like programing a Harmony!!!!
All high's, all low's, it must be.......
Einstein @ URC Control Room forum
www.einsteinaudiosystems.com
Post 5 made on Monday February 22, 2010 at 08:46
highfigh
Super Member
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September 2004
2,856
On February 22, 2010 at 00:18, Benford AV said...
I can't get the AT&T router to see the Panasonic IP cams on the network, thus I can't open a port for the cams.

The cams work fine on the LAN, all look good and are recording to the PC via the software. But I can't get outside access becuase the damn router won't let me.

This is the second customer in a month that switched to Uverse and can't see thier cams from anywhere outside the LAN.

WTF?

Go to www.portforward.com and look for that device, by brand. You may just need to go to the gateway address and do it, like you would if you had a regular router. Have you tried 192.168.1.254 yet?
"People are bastard coated bastards, with bastard filling"
Post 6 made on Monday February 22, 2010 at 13:04
SammPX
Long Time Member
Joined:
Posts:
May 2005
279
If you type in the ip address of the router (highfigh suggests 192.168.1.254 which is factory default, mine at home is 192.168.3.1) and then add /mdc so

192.168.1.254/mdc

it will take you to the non-GUI setup screen where there are many more setup options. Not sure about port forwarding though it's worth a look.
OP | Post 7 made on Monday February 22, 2010 at 23:51
Benford AV
Active Member
Joined:
Posts:
August 2007
709
On February 22, 2010 at 13:04, SammPX said...
If you type in the ip address of the router (highfigh suggests 192.168.1.254 which is factory default, mine at home is 192.168.3.1) and then add /mdc so

192.168.1.254/mdc

it will take you to the non-GUI setup screen where there are many more setup options. Not sure about port forwarding though it's worth a look.

I did this, and it led me to solving my problem! Thanks!

The stupid default GUI page is too limiting, so I tried the /mdc page and discovered that the router was re-naming my camera. The actual IP adress was replaced by a faux IP adress so I didn't regognize it.
The Soundwave
www.the-soundwave.com
B&W, Classe', Rotel, Paradigm, Integra, Denon, Audioquest, RTI, Niles, Pioneer Elite, Bell'O
Post 8 made on Tuesday February 23, 2010 at 01:12
gwilly
Founding Member
Joined:
Posts:
September 2001
763
AT&T please die.

Or at least put out a product that is not kludged together to work on your existing sub-par network.
Lovely quote from the NY Rangers hockey boards:

"Who's more incompetent - NHL refs, Barack Obama or Gary Bettman?"
Post 9 made on Sunday June 13, 2010 at 20:14
goldenzrule
Super Member
Joined:
Posts:
July 2007
4,314
I am not able to access my cameras remotely either, and haven't been able to since upgrading to Uverse. I tried the above mentioned link, and it no longer works. The setup menu for the router has changed, so AT&T obviously did a firmware update on it at some point. Sucks, I am going away on a project for the next week and won't be able to check on my cameras.
Post 10 made on Monday June 14, 2010 at 11:58
gx270
Long Time Member
Joined:
Posts:
September 2005
193
With AT&T, can you use a modem/transceiver you provide? Or do you have to use theirs?

That would probably be your best option if its possible. Buy a router that is compatible with DD-WRT
Post 11 made on Monday June 14, 2010 at 12:10
GotGame
Super Member
Joined:
Posts:
February 2002
3,049
You can use your own router. You just need to set up a DMZ port.

I may be schizophrenic, but at least I have each other.
Post 12 made on Monday June 14, 2010 at 18:31
skyflyer007
Long Time Member
Joined:
Posts:
July 2004
279
Trust me on this one as I have gotten the call before. Bypass any port forwarding on the AT&T and do the forwarding on the router you install. When the AT&T modem releases the genie, and it will, you have lost your cams until you go out there and fix it. Most ISP's dont block any ports so cable and dsl are the easiest to setup because you usually attach a router to them where you then port forward. The problem is when you get what I call a all in one device. Dont do it if you can. Unfortunately with AT&T the modem does everything. DMZ is a good idea but is a service call waiting to happen.

You want your forwarding to work after the AT&T modem has been replaced and make sure to use DDNS to track the IP. I have around 50 network view cam systems online and have no network service calls with the above rules. The first thing the idiot on the phone tells the customer to do is a hard reset on the modem which erases anything you setup.


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