My request has had problems also. Interestingly, recently my harddrive did not work. I simply removed it and re-seated it and it worked. I thought it was fried because my system bios did not see it, but apparently it was a mechanical positional type of thing. The drive, of course is removable but I never used that option so I do not know why its position changed. I do have a question: The dvd door often gets stuck. I have to push the controls two-three times to get it to open. Has anyone replaced one of these and if so what model replacement do you recommend ie the exact model or upgrade?

request N model

The drawer is a DVD-ROM (since there's no reason for anyone to make a dedicated CD-ROM anymore) and if you google the part number, it can be found very cheaply. The difference is that the dark anodized aluminum piece will need to be placed on the new drawer. IMO, ReQuest charges too much for the OEM drive but if the client is willing, it's the easiest route. My client said "In the grand scheme of things, it's not a big deal- just get it from them".

BTW- you didn't hot-swap the hard drive, did you?

Since the hard drive is a network drive, it looks like the least expensive way to expand the storage capacity is to pay Request for the software so the server will work with a NAS, since large drives that they have tested (NetGear and LaCie) cost less than a large internal network drive.

No I did not hot swap it. Just pulled it out. Booted up unit so it did not see hard drive. Shut off. Put it back in and suddenly it worked.

I would like to clone my hd before something else happens. What would be the best way to copy it so I could just throw in another when it crashes?

ghost for linux- freeware

Thanks: I will check out ghost. Have you used it specifically for this?
wk

If anyone is interested in knowing how to upgrade their request hard drive, Here it is.

Download and burn any linux operating software on a cd. I used Centos 5.2
Attach your new drive to your computer.
Make sure that you computer sees the hard drive. You can check this by going into your bios.
Also, while you are in bios, make sure your make your dvd drive as the #1 boot in the priority list
Insert you linux OS into the cd drive and boot your computer
Let linux OS starts. Follow the online instruction.
Now when you get to the section where it ask you if you want to create the linux partion yourself, say yes.
In the partition section, all you have to do is:
create 2GB for boot (ext3)
create 2GB for swap (ext3)
then allocate the rest of your hard drive for root(/).

These are the three files audiorequest operating system looks for before it installs. If you don't have these three allocations, the OS will fail to install.

Once you are done with the partition, click next and let the linux operating system format the new hard drive. This is where you have to be patient. Stay right by you computer. Once your harddrive is formatted, immediately, turn off your computer. Reason? you don't want linux to be installed on the drive. Once formatting is done, linux installation will began. So turn off your computer before it begin installing linux on your computer. Once you have successfully complete this steps, remove the hard drive from your computer and install it back in the ARQ. insert your ARQ software into the ARQ DVD drive and boot the ARQ and watch the magic happen. Guaranteed! the operating system should install. I have used this method to install two drives with no problem.

If you have any question, please dont hesistate. leave comment and I will respond asap. thanks

But what if you do not have the software? Others have just said use ghost for linux, why not just use that method?

You can actually get the software directly from audiorequest. My method is for those whose hard drive died completely. I fried my hard drive while trying to ghost the old drive. The bottom part of my hard drive touched the case of my desktop and I then smelled something burning; but it was too late. So this is the only way of getting my server back. Thanks

"You can actually get the software directly from audiorequest."

I have called them and they will not support my fusion pro or get me software but they want to sell me a nice new system is there any other way i can get the software i am running 1.9.32 filmware?

I actually just bought an ARQ 80 unit that had never been powered up. I have used the drive to image several other drive and it has worked like a champ.

email me at [email protected]

Absolutly freak'n true-dropped Request a year ago for Kaleidescape and the world is a better place!

hi, i have just puchased an ARQ120 and was looking to upgrade the hdd inside, i have tried following the thread above about setting up the hdd in CentOS on another hdd and it still would not install. I have then also tried cloning the original hdd with ghost linux but am getting errors and the drive flashes up a S.M.A.R.T error on boot up when connected to the pc. I have since returned the hdd back into the ARQ and now it will not boot......


can anyone help with this problem
I have the original ARQ cd

I hope you didn't pay very much for it.

hi, I was offered to buy Audio Request fusion pro music server (like this [Link: presence-solutions.com]) but an owner cannot answer does have this unit HDD or not.

My question is - are ALL models of Fusion Pro line equipped by HDD or there are some models without HDD?

They all have hard drives.