Your Universal Remote Control Center
RemoteCentral.com
Custom Installers' Lounge Forum - View Post
Previous section Next section Up level
Up level
The following page was printed from RemoteCentral.com:

Login:
Pass:
 
 

Topic:
Question for the pros ...
This thread has 7 replies. Displaying all posts.
Post 1 made on Thursday July 10, 2003 at 23:54
Johnny Canuck
Long Time Member
Joined:
Posts:
January 2003
292
I'm not a custom installer but I thought maybe I could pick the brain(s) of someone in this forum.

I am having a slight weak signal problem. I live in a condo so I cannot get access to the cable system at anything near the distribution point, only at the wall jack. I have one cable outlet split to three outputs using the cableco supplied splitter. One output is a cable modem, the other two are my home theatre. I have one split running to my VCR and to the TV. The signal strength coming off this split is fine (crystal clear signal to the TV on all channels). The second split runs to my Motorola digital cable box as I use the SPDIF/S-Video/Composite outputs to my TV and audio system. It is off this split that I get poor picture quality. It is classic low signal symptoms ... very bad on channels 3,4 and 5 (9 and up are fine ... digital are perfect). I have swapped out cables, splitter ports, etc. and the problem does not lie in anything faulty from that end.

I have fought with my cable company and would love to switch but I have no real options. My strata corp won't allow a satellite dish (bylaws) and the cableco has a monopoly.

So ... I think all I need to do is bump my signal strength coming out of the wall by a few dB. Given that the strength is strong enough for the TV (even after the VCR signal loss) it can't be too much off what the cable box needs. Any recommendations on cable amps for this purpose? Will Radio Shack's stuff be good enough quality (as opposed to compounding my problem?)?

Thanks for any help!!!



Post 2 made on Thursday July 10, 2003 at 23:59
Larry Fine
Loyal Member
Joined:
Posts:
August 2001
5,002
Johnny, I would take a different approach: complain about the lousy reception on your cable box. Is it theirs? Don't ask for more decibels, just demand a better picture. In other words, a less-technical complaint.

Larry
OP | Post 3 made on Friday July 11, 2003 at 00:17
Johnny Canuck
Long Time Member
Joined:
Posts:
January 2003
292
Thanks Larry ...

You think it's the box? I did purchase it from the cableco but it does have a replacement warranty for five years ... it's just a hassle to disappear from work and go fight with them!
Post 4 made on Friday July 11, 2003 at 00:32
SpellMaster
Lurking Member
Joined:
Posts:
July 2003
9
No, no don't tell them it's the box. Just say your picture is no good. Be non-technical but firm. You will eventually get a better signal out of the wall. Amplifiers can't make a weak signal look good. All they can do is maintain a strong signal to start with. Your cable company can fix. Just be diplomatic and non-technical.
OP | Post 5 made on Friday July 11, 2003 at 00:40
Johnny Canuck
Long Time Member
Joined:
Posts:
January 2003
292
Except ... it is coming out of the wall crystal clear (pic quality is fine off the split through the VCR to the TV (I always thought VCR's caused a pretty stiff signal loss). If I did amp it, I would be amping a good signal.

The problem with trying to resolve with the cableco is the time (a minimum 30 minute hold on the phone ... they demand you stay at home a whole day to wait for them ... and the cable store refuses to swap a box if the repair service (that you have to stay on hold for) has not pre-approved the swap.

Post 6 made on Friday July 11, 2003 at 00:59
Ernie Bornn-Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
30,104
Have you inspected your connectors?

Here's a mind-blower:
I had exactly this same problem once with a room in an audio/video store. Everything was beautiful in the entire store except the lower channels in one section of one room.

After some thought, I realized that bad reception on the lower channels looked like someone had put a high-pass filter in the line; that the simplest high-pass filter is a capacitor; that if I had an F-connector somewhere where the wire was just a micron too short, so it did not actually connect to the F-connector, THAT would constitute a capacitor...

So I went looking, and I found an F connector with a really really short wire. I replaced the connector, with about 1/8" of wire poking out of it, and all was well.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 7 made on Friday July 11, 2003 at 07:43
deb1919
Founding Member
Joined:
Posts:
September 2001
344
You may want to read the FCC regulations regarding satellite dishes. There are many situations where homeowner's associations cannot forbid you from installing a dish or any other antenna.

Go to [Link: fcc.gov]
OP | Post 8 made on Friday July 11, 2003 at 19:59
Johnny Canuck
Long Time Member
Joined:
Posts:
January 2003
292
Hi everyone,

Thanks for the replies.

Turned out to be the cable box. Replaced it today and the signal is crystal clear.

Just as a comment to deb ... I live in a condo so the roof and so on is common property. My deck is legally described as limited common property so the strata corp has the right to set rules about the use (as long as they are reasonable and non-discriminatory).

Thanks again! This place rocks!


Jump to


Protected Feature Before you can reply to a message...
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now.

Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.

Hosting Services by ipHouse