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Custom Installers' Lounge Forum - View Post
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The following page was printed from RemoteCentral.com:
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charter channel lineup change
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| Topic: | charter channel lineup change This thread has 4 replies. Displaying all posts. |
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| Post 1 made on Friday February 28, 2003 at 00:49 |
Munson Long Time Member |
Joined:
Posts: | January 2003
499 |
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,
Last edited by Munson
on December 29, 2006 08:43.
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| Post 2 made on Friday February 28, 2003 at 08:53 |
lhouser Lurking Member |
Joined:
Posts: | February 2003
4 |
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Dude - that's a billable change order where I come from. If you want to be the nice guy and opt not to charge them then go ahead. I usually take this opertunity to slam the cable company and move them to dish.
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| Post 3 made on Friday February 28, 2003 at 17:22 |
McNasty Founding Member |
Joined:
Posts: | January 2002
1,322 |
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I would think that would be billable too. It may not be their fault that the cable company changed the lineup...But if anyone has to pay for the changes it certainly shouldn't be the installer.
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| Post 4 made on Saturday March 1, 2003 at 07:44 |
tsvisser Founding Member |
Joined:
Posts: | March 2002
1,228 |
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I agree that it should be billed. If the client is cool and there is potential for future work, it is one small sign of superior support that could pay off in future work / additions / job referals... Something to consider if the work is not major.
Going slightly off topic... that is one of the strengths of Crestron. I can make the changes in my service provider's macro that I have made, and it automatically takes effect in any program that uses it with a simple recompile. Any client that has IP comms set up to the processor can then receive the update without even going on site. This could be done with a modem, too.
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| Post 5 made on Saturday March 1, 2003 at 08:55 |
Impaqt RC Moderator |
Joined:
Posts: | October 2002
6,230 |
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Marantz RC-xx00's, and MX-700's that I program do not get any channel macros unless I have a signature from the client that if and when the channel linup changes, it is Billable time.
Maybe this is the first time Charter has changes their channel lineup........ Live and learn, this happens on a regular basis......
Proboly, this is NOT the first time the channels changed.
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