Your Universal Remote Control Center
RemoteCentral.com
Philips Pronto Professional Forum - View Post
Previous section Next section Up level
Up level
The following page was printed from RemoteCentral.com:

Login:
Pass:
 
 

Topic:
Poor Network Performance of 1 of 5 TSU9600s
This thread has 10 replies. Displaying all posts.
Post 1 made on Monday February 5, 2018 at 13:39
DIYJeff
Junior Member
Joined:
Posts:
February 2015
10
Out of the 5 9600s that I have, one has major issues connecting and staying connected to the WiFi network. All have the same firmware and all run the same xcf file. I have tried searching and reading about the networking, but since the other 9600s connect quickly and stay connected until sleeping, I think something must be different or wrong with the one 9600. One question I have is that during a battery replacement (I have replaced the batteries in all of the 9600s) could I have damaged (not fatally) the antenna or ??? Could it be a different generation of 9600s? Any clues would be appreciated.
Post 2 made on Friday February 9, 2018 at 21:48
ktmabc
Junior Member
Joined:
Posts:
February 2018
1
Hmm this is badthing for people.
Thanks u for sharing it

word cookies answers

archery games

scratch games
Post 3 made on Sunday February 18, 2018 at 14:48
alpha
Long Time Member
Joined:
Posts:
September 2003
258
Compare the firmware with the others in the settings page.
Try it with the others turned off.
Try resetting the router. Power off then on.
Try on a different router completely.
Try swapping the battery with one of the others.
You could also reload or swap the configuration with one of the others.

Post all the things you have tried with the results.
Project Boredom 2 is here. [Link: mediafire.com]
------------------------
Check Version 1 & 2 out in the files section.
OP | Post 4 made on Sunday February 25, 2018 at 10:51
DIYJeff
Junior Member
Joined:
Posts:
February 2015
10
All of the 9600s have Firmware version 7.3.3. And all run the same configuration file. They get their IPs by DHCP (reserved based on MAC address).

The access points have all been rebooted a number of times; no change (4 9600s connect relatively quickly and stay connected reliably; one has trouble connecting and disconnects frequently).

Which access point it connects to has no impact and that one 9600 has problems with all of them, whereas the other 4 have no problems with any of them.

I don't understand why one 9600 would react differently to having other 9600s powered on, whereas 4 others don't care.

I will try the battery swap and post the results. That will take a little time.  Is there something about some "compatible" batteries that can cause problems?
Post 5 made on Monday February 26, 2018 at 14:30
alpha
Long Time Member
Joined:
Posts:
September 2003
258
These steps are minimally intrusive to the aging remote.

Removing the power source and replacing batteries can help with some electronics problems in general. Anything past opening the battery compartment can be risky for this remote.

There might be some way to bring up a diagnostic screen but I don't know how. Try different searches on wifi and mac addresses in the forum, maybe something will pop up.

You could use a ir repeater if you need to send a ir signal to another room.
Project Boredom 2 is here. [Link: mediafire.com]
------------------------
Check Version 1 & 2 out in the files section.
Post 6 made on Monday February 26, 2018 at 15:34
buzz
Super Member
Joined:
Posts:
May 2003
3,061
On February 25, 2018 at 10:51, DIYJeff said...
Is there something about some "compatible" batteries that can cause problems?

The NiCd batteries used in Pronto are fairly forgiving with respect to charging details, Lithium batteries are very fussy. Mismatched charging on NiCd might reduce battery life, mismatched charging on Lithium batteries can cause fires. This is why one should be careful when replacing Lithium batteries with a 3rd party "equivalent".

Aging batteries cannot deliver full peak power. It is possible that the battery in the problem Pronto has reached this point.
OP | Post 7 made on Sunday March 4, 2018 at 20:41
DIYJeff
Junior Member
Joined:
Posts:
February 2015
10
Update: I bought a new battery (did not want to change doing something bad to a working 9600). As of right now it looks like the new battery has corrected the problem. The previous battery was just about a year old and the 9600 had the connection problem for a while. I don't know if it was the battery brand or just a bad battery, but I bought a different brand. I will update if my initial several days of testing prove different.

Thanks alpha and buzz.

Just as a side note; the "bad" battery would keep a charge just like the others, but it must have had some issue with its ability to deliver the needed power or something.

Update: 03/08/2018
Well my first impressions were not correct, the suspect 9600 still does not connect as quickly or stay connected as well as the other 4 9600s.

Still looking for a reason. Any new ideas?

Last edited by DIYJeff on March 8, 2018 20:03.
Post 8 made on Friday January 11, 2019 at 06:18
orange55
Long Time Member
Joined:
Posts:
January 2007
19
On March 4, 2018 at 20:41, DIYJeff said...
Update: I bought a new battery (did not want to change doing something bad to a working 9600). As of right now it looks like the new battery has corrected the problem. The previous battery was just about a year old and the 9600 had the connection problem for a while. I don't know if it was the battery brand or just a bad battery, but I bought a different brand. I will update if my initial several days of testing prove different.

Thanks alpha and buzz.

Just as a side note; the "bad" battery would keep a charge just like the others, but it must have had some issue with its ability to deliver the needed power or something.

Update: 03/08/2018
Well my first impressions were not correct, the suspect 9600 still does not connect as quickly or stay connected as well as the other 4 9600s.

Still looking for a reason. Any new ideas?

I have the same issue on two of my TSU9600, I have tried new routers, no security at all just an open network, but still the problem persists.

Here's hoping for some help from anyone?
Post 9 made on Friday January 11, 2019 at 17:33
Lowpro
Select Member
Joined:
Posts:
March 2004
2,038
My wireless router offers both 2.4 GHz and 5 GHz bands. I'm using the 2.4 GHz band exclusively with my Pronto remotes, the Security Mode set to WEP128. Haven't experiencing any issues until very recently. It was happening with all my remotes.

I'd send a command and it would fail to execute. The busy indicator light on the first extender involved would light up and stay that way clearing after an extended period of time. If I sent the same command subsequent times it would eventually work, the busy indicator light then clearing. Ended up just having to reboot my router. Been smooth sailing ever since.
LP Related Links:
View my profile to access various
links to key posts and downloads.
Post 10 made on Sunday January 13, 2019 at 15:14
Barry Gordon
Founding Member
Joined:
Posts:
August 2001
2,144
Sounds like one of your 9600 may be broken or marginally broken. It may have suffered some electronic shock which damaged the wi-fi interface
Post 11 made on Monday January 14, 2019 at 05:56
orange55
Long Time Member
Joined:
Posts:
January 2007
19
On January 11, 2019 at 17:33, Lowpro said...
|The busy indicator light on the first extender involved would light up and stay that |way clearing after an extended period of time.

I had the issue and it was the wifi extender which was faulty, it gradually got worse so I swapped out for another and the problem was solved.


Jump to


Protected Feature Before you can reply to a message...
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now.

Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.

Hosting Services by ipHouse