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Topic:
Crashes and Rebooting issues with my TSU9300
This thread has 4 replies. Displaying all posts.
Post 1 made on Thursday June 7, 2012 at 08:07
humantag
Junior Member
Joined:
Posts:
September 2010
3
I need help with a chronic crash and rebooting issue with my TSU9300!
I have flashed he firmware (several versions) over and over
Rerolled back my code to an older version (including a demo file)
Confirmed that the battery was still holding a charge
After many years of playing around with RF extenders and Harmony remotes I finally posted up and bought myself a Phillips Pronto TSU9300 and the RX9600 to match. As a former Web developer I was in heaven with my new toy….the next month Phillips announced they were canceling the Pronto line :( None the less I stilled loved my remote and was having fun playing with PEP and controlling all my devices. That was until this past month…..now the remote regularly crashes and reboots itself. It has always come back and is operable again but it has appeared to have gotten worse latley in that is happens more often now. I don't even necessarily need to be touching the remote or using it (on or off the cradle) and it will just reboot.

The last thing I haven tried is to replace the battery in hopes there is some instablity since it is at least 2 years old now…..I was also thinning about trying a different WiFi access point as that the only thing I can think of to make it drop when I am not using it is looking for a WiFi connection.

Any help or advise would be very much apprciated.

Carlos
Post 2 made on Friday June 8, 2012 at 21:50
gopronto
Senior Member
Joined:
Posts:
April 2008
1,321
if it reboots when on the cradle, its not a battery issue.
my guess its more serious than that.
Pronto still one of the best Wi-Fi Remotes,
www.ikonavs.co.nz and http://www.prontoprojects.com/
OP | Post 3 made on Wednesday June 13, 2012 at 20:15
humantag
Junior Member
Joined:
Posts:
September 2010
3
Is this something anyone thinks I might be able to have repaired or is this a lost cause? If its a lost cause should I be selling my RX9600 and trying my hand at ELAN or Creston??

I am saddened by this whole turn of events.

Help please!
Post 4 made on Sunday June 17, 2012 at 23:41
gopronto
Senior Member
Joined:
Posts:
April 2008
1,321
did you try leaving it on the DOCK? and checking if it still reboots?
Pronto still one of the best Wi-Fi Remotes,
www.ikonavs.co.nz and http://www.prontoprojects.com/
OP | Post 5 made on Tuesday July 24, 2012 at 21:39
humantag
Junior Member
Joined:
Posts:
September 2010
3
Just thought I would close the loop for everyone that might read this post. The end root cause was a failing "controller board" It cost me about $175 to have it repaired which may not have ben worth it but I was back up in running in no time. The company that did the repair was: [Link: servicewidetech.com]

I am happy its now fixed.


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