Post 1 made on Tuesday March 31, 2009 at 16:28 |
hoggzilla Long Time Member |
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I am having trouble with losing my connection with the 9600. The remote had been working fine for the last year or so but started intermittently losing the connection about 2 months ago. It would usually reconnect after reseting the remote with the switch on the bottom of the remote. It has progressively gotten worse and I replaced my router with a new linksys WRT54G2 as my old router was about 6-7 years old and I thought that might be the problem. It has improved with the new router but I am still losing the connection every 3-4 hours. Currently, the only way I can reconnect is to power down both the 9600 extender and the remote and then power them up.
Listed below are my current settings Remote IP address: 192.168.1.150 Extender IP address: 192.168.1.210 Home Network DHCP: 192.168.1.100-149 I have also placed the fixed IP address of 192.168.1.210 in the settings for the extender in the PEP V2 software. Currently using WEP 128 but I have the same problems with no encryption
When I enter the diagnostics screen on the remote shows the following errors: -Extender 0 didn't acknowlegde command (several times) -Extender 192.168.1.210 didn't reply (2x)
I have pinged the extender and it checks out fine.
I am concerned I may have a faulty extender or remote. I would appreciate any other suggestions that might help.
Thanks, Brett
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Post 2 made on Tuesday March 31, 2009 at 18:24 |
Lyndel McGee RC Moderator |
Joined: Posts: | August 2001 13,003 |
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what is your wifi timeout in the editor set for?
are you running latest firmware on remote and extender?
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Lyndel McGee Philips Pronto Addict/Beta Tester
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OP | Post 3 made on Tuesday March 31, 2009 at 19:08 |
hoggzilla Long Time Member |
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The timeout is set for 24 hours and the firmware is uptodate on the router, extender and remote.
thanks
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OP | Post 4 made on Tuesday March 31, 2009 at 19:16 |
hoggzilla Long Time Member |
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I just repeated the ping test for the remote and I am having packet loss. There were 5 packets transmitted with only 2 received. I repeated this with the remote within a few feet of the wireless router with the same results. It shows good signal but is not receiving all of the packets. Does this likely mean the remote is bad? I have a 9 and 10 year old who use the remote and it would not surprise me if it has taken a few knocks.
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OP | Post 5 made on Tuesday March 31, 2009 at 19:19 |
hoggzilla Long Time Member |
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It has now lost the signal again and is now failing the Ping test completely.
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