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Topic:
tsu9600 connection issues
This thread has 4 replies. Displaying all posts.
Post 1 made on Tuesday March 31, 2009 at 16:28
hoggzilla
Long Time Member
Joined:
Posts:
June 2007
10
I am having trouble with losing my connection with the 9600. The remote had been working fine for the last year or so but started intermittently losing the connection about 2 months ago. It would usually reconnect after reseting the remote with the switch on the bottom of the remote. It has progressively gotten worse and I replaced my router with a new linksys WRT54G2 as my old router was about 6-7 years old and I thought that might be the problem. It has improved with the new router but I am still losing the connection every 3-4 hours. Currently, the only way I can reconnect is to power down both the 9600 extender and the remote and then power them up.

Listed below are my current settings
Remote IP address: 192.168.1.150
Extender IP address: 192.168.1.210
Home Network DHCP: 192.168.1.100-149
I have also placed the fixed IP address of 192.168.1.210 in the settings for the extender in the PEP V2 software.
Currently using WEP 128 but I have the same problems with no encryption

When I enter the diagnostics screen on the remote shows the following errors:
-Extender 0 didn't acknowlegde command (several times)
-Extender 192.168.1.210 didn't reply (2x)

I have pinged the extender and it checks out fine.

I am concerned I may have a faulty extender or remote. I would appreciate any other suggestions that might help.

Thanks,
Brett
Post 2 made on Tuesday March 31, 2009 at 18:24
Lyndel McGee
RC Moderator
Joined:
Posts:
August 2001
13,003
what is your wifi timeout in the editor set for?

are you running latest firmware on remote and extender?
Lyndel McGee
Philips Pronto Addict/Beta Tester
OP | Post 3 made on Tuesday March 31, 2009 at 19:08
hoggzilla
Long Time Member
Joined:
Posts:
June 2007
10
The timeout is set for 24 hours and the firmware is uptodate on the router, extender and remote.

thanks
OP | Post 4 made on Tuesday March 31, 2009 at 19:16
hoggzilla
Long Time Member
Joined:
Posts:
June 2007
10
I just repeated the ping test for the remote and I am having packet loss. There were 5 packets transmitted with only 2 received. I repeated this with the remote within a few feet of the wireless router with the same results. It shows good signal but is not receiving all of the packets. Does this likely mean the remote is bad?
I have a 9 and 10 year old who use the remote and it would not surprise me if it has taken a few knocks.
OP | Post 5 made on Tuesday March 31, 2009 at 19:19
hoggzilla
Long Time Member
Joined:
Posts:
June 2007
10
It has now lost the signal again and is now failing the Ping test completely.


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