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Total Remote 2
This thread has 215 replies. Displaying posts 1 through 15.
Post 1 made on Friday January 23, 2004 at 19:12
cheapskate2003
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2
I have just seen that total remote 2 is now available and supports CCF's. Like many I have been having issues with Pdawin (not liking Philips codes believe it or not). Im wondering if anyone has bought it yet and more importantly used it with an IPAQ consumer IR, something you cant do in the demo version. It looks very good, but before I splash the cash it would be nice to hear some other opinions!
Post 2 made on Friday January 23, 2004 at 21:04
manc01
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April 2002
188
Can you post a link please
Post 3 made on Saturday January 24, 2004 at 05:35
hjortskov
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27
You can find it here:
[Link: griffintechnology.com]

Unfortunately no Dell support yet (program crashes)
OP | Post 4 made on Sunday January 25, 2004 at 05:22
cheapskate2003
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The programme crashes for me if I try and select the consumer IR and it does nothing if I try to use the standard IR-which of course doesnt exist. The programme does look very good with support for macros and the graphics are much better. I may just buy it hope for the best.
Post 5 made on Monday January 26, 2004 at 02:36
hjortskov
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27
I have to correct my previous statement. Total remote is incompatible with Axim's and Casio pda's in regards to the IR extender.
The program itself has some issues too. In CCF mode it crashes frequently when sending IR signals - but only for some signals. The same signals work fine in TR's native mode.
I guess there's a chance it'll work in the future if a patch is released - we'll see what their support says.
Post 6 made on Monday January 26, 2004 at 04:31
stricko
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June 2003
79
Tried the demo but it didn't seem to find the IR extender. Looks pretty though. I got the info from the NetRemote forum. There is a thread there talking about a future release of NetRemote supporting direct learning and direct IR, i.e. a "standard" remote. I guess if Ben at NetRemote is suggesting people take a look at Total Remote, that new release might be a long way off.
Post 7 made on Thursday January 29, 2004 at 16:38
hjortskov
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Here the reply from Griffin in regards to the program crashing. I sent them the CCF for testing:

"Hello,
No clue. Call for details or a refund."

that was the entire message!!!

Draw your own conclusion
Post 8 made on Thursday February 5, 2004 at 12:24
Don Stratton
Long Time Member
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190
Holy hell.

As the project engineer responsible for Total Remote I would like to apologize for our technical support department. I have absolutely no excuse for such an abrupt response; you'd think we could have at least sent out a few paragraphs of boilerplate so it at least appeared like someone was trying to help you.

By way of explanation, and not excuse, I will say that our technical support department is responsible for a few dozen other product, none of which are for the Pocket PC. Most of the tech support guys have minimal skills and exposure to PPCs in general. While most of them have Pocket PCs on their desk as part of their office equipment they are not used for personal use (so the guys get very little hands-on time with them), and in most cases they are defective or obsolete models that barely serve to run the Total Remote GUI. Our support guys are crippled.

Again, this is NOT an excuse. This cannot happen again, to you or any other customer of ANY of our products. Our support people's lack of equipment and training is NOT the problem of our customers. I promise that I will get tech support more of the tools they need to help our customers get the most they can out of Total Remote. I apologize to anyone who has contacted us for support and feel they were not treated well. In every other aspect and every other product we pride ourselves on exceptional support, and I will make sure this does not get overlooked.

Post 9 made on Thursday February 5, 2004 at 13:19
hjortskov
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@Don Stratton:

Fair enough - Supporters are human too I guess.

Glad to see you're visiting this forum.
I must say your invention of the IR extender using a passive frequency doubler is very clever. Hope you can iron out the SW bugs in the next version.
Post 10 made on Thursday February 5, 2004 at 15:37
Don Stratton
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190
I've sent hjortskov an E-mail requesting that CCF he had trouble with, and once I receive it I will post a message in this thread with my findings. In pre-release testing we ran some of the biggest an most complicated CCFs we could find, and they all worked, so this should be an interesting bug hunt. :)
Post 11 made on Friday February 6, 2004 at 11:19
hjortskov
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@ Don Stratton,

My profile was ancient and the e-mail incorrect. I've sent a mail to Griffin's support asking them to forward it to you.

You can also use the mail-address in my profile now.
Post 12 made on Friday February 6, 2004 at 14:47
Don Stratton
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190
hjortskov: Thanks, my E-mail to you did indeed bounce. :)
Post 13 made on Saturday February 21, 2004 at 05:30
barend
Long Time Member
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October 2003
275
Without much hope tried 2.0 on my 3950 but this did not work either, not via irda nor via the audio plug-in.
Spent hours trying to get this thing to work, but I think I'll call it quits now.
BTW- Did anyone EVER saw a posting by somebody who found TR to work?
Barend
Post 14 made on Wednesday February 25, 2004 at 02:54
hjortskov
Founding Member
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27
There's an update to version 2.01 of TR at Griffin's website. No explanation as to what has been changed though.

/Keld
Post 15 made on Monday March 1, 2004 at 11:42
Pablo Noir
Lurking Member
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March 2004
1
Where do I get the jack plug adaptor so I can try out Remote Control on my missus's HP H1930
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