On October 21, 2017 at 14:25, ANRUSSL007 said...
Did you visit the Panasonic sales center? I think you have to contact them first.
People here will probably have answers faster than the time you'd be on hold with Panasonic.
In addition to the questions asked above, was anybody fooling around with the remote when the TV stopped working? See, at this point it doesn't look like a bad remote, it looks like a TV in a service mode.