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Topic:
EX Gateway device un-acquire procedure
This thread has 7 replies. Displaying all posts.
Post 1 made on Tuesday May 8, 2018 at 19:56
SWFLMike
Long Time Member
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January 2007
174
Hi there -

I always forget the exact procedure, and tomorrow I'm having a tech go to a job site for an MLX-3 swap because I'm out of town.

Here's what I had in my notes:

In console, while connected to appropriate gateway, type:

UNACQUIRE 0
UNACQUIRE 1
REBOOT


Is that right? For some reason I recall the command was 'unacquirebytsid'.

Thanks
Post 2 made on Wednesday May 9, 2018 at 09:49
AVGregg
Long Time Member
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June 2006
287
unacquirebytsid is correct. I think you need an underscore or a space between the command and the TSID.
Post 3 made on Wednesday May 9, 2018 at 11:23
thecynic315
Advanced Member
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Posts:
August 2008
978
Unacquire device by TSID
UNACQUIREBYTSID [TSID|ALL] [zdo leave flag]
TSID - device TSID <########>
ALL - all devices
zdo leave flag - 0 MNET command sent to client to leave the network
1 ZDO command sent to client to leave the network
Note: this command is not applicable to ER devices
Post 4 made on Wednesday May 9, 2018 at 12:04
kgossen
Super Member
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Posts:
March 2008
2,930
Good luck with this, I haven't had much luck.

I've found if I pull the power on the EX device and reboot the gateway, it's gone from the gateway.
"Quality isn't expensive, it's Priceless!"
Post 5 made on Wednesday May 9, 2018 at 16:30
weddellkw
Long Time Member
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January 2013
182
On May 9, 2018 at 12:04, kgossen said...
Good luck with this, I haven't had much luck.

I've found if I pull the power on the EX device and reboot the gateway, it's gone from the gateway.

This is what I've always done when replacing MLX3/MTX3 type devices. Make sure original device is powered off, reboot gateway, start acquire process.
Post 6 made on Wednesday May 9, 2018 at 22:11
johnmax
Long Time Member
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Posts:
June 2004
132
Follow console command as Cynic says. UNACQUIREBYTSID [TSID|ALL] [zdo leave flag]. Insert TSID of device or ALL to remove all devices. ZDO flag is 1 for infinet ex devices. There will be no response given in console. You MUST reboot gateway afterwards for it to take effect.

This is not valid for ER devices (like the TSR-302). Only way ive seen to unacquire those is an init on the gateway.
Post 7 made on Monday June 25, 2018 at 11:50
AVGregg
Long Time Member
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Posts:
June 2006
287
TB support has told me if you are removing the device permanently from the job, there is no reason to have to unacquire as it wont conflict with anything even if the new remote / keypad / dimmer has the same RFID.
Post 8 made on Monday June 25, 2018 at 16:12
kgossen
Super Member
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Posts:
March 2008
2,930
On June 25, 2018 at 11:50, AVGregg said...
TB support has told me if you are removing the device permanently from the job, there is no reason to have to unacquire as it wont conflict with anything even if the new remote / keypad / dimmer has the same RFID.

Correct but when you reboot the gateway it loses it. I was adding a new HR remote using the same ID as the old MLX and even though the MLX was off, the gateway still reported it and wouldn't accept the new remote. Reboot the gateway and all is good.
"Quality isn't expensive, it's Priceless!"


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