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Topic:
DSC IT-100 Setup Question
This thread has 20 replies. Displaying posts 1 through 15.
Post 1 made on Sunday December 7, 2014 at 16:09
Drabert
Long Time Member
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I have been fighting with the DSC IT-100 for a couple days now and from the looks on the board there are a bunch of other users that have this combination and it should not be as big of a problem as i am having so i decided to plead for help!

I am using a QM-RMC next to my panel. I verified that the cable is good by plugging it into a laptop and opening a putty session. When i reboot the security system, i can see the date and time so the baud rate is 9600 still and i can see the numbers coming through when i open a window or a door. So the IT-100 is spitting out the feedback.

On the crestron side, i am grabbing all of the data from the output of the panel [rx$] = DSC_rx$ and watching toolbox to see if anything pops, but getting nothing. I also saw that according to the development kit, each line should end with a 0D0A hex so i am using a Serial Gather to try to correctly split up the data that is coming out of the DSC, but nothing is showing in toolbox. Is there some crazy step i am missing when configuring the QM-RMC com port?

I did try my luck with a gefen matrix using the same QM-RMC to make sure that it was not the defect part, and i was able to get feedback and send commands to the gefen so i am thinking that the QM-RMC is OK and its just a configuration step i am missing someplace.

Thanks for the help!

Drabert
Post 2 made on Sunday December 7, 2014 at 17:46
kgossen
Super Member
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Have done a tone of DSC and have never had any problems. You're using the DSC Power Series module in Crestron? I know that after I do an upload, I won't get anything from the alarm panel until I arm and disarm it, then it's fine.
"Quality isn't expensive, it's Priceless!"
OP | Post 3 made on Sunday December 7, 2014 at 20:05
Drabert
Long Time Member
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132
Let me give that a try and see if it corrects the issue. What serial settings do you use on the QM-RMC? Right now i have it set at

Baud Rate - 9600
Data Bits - 8
Stop Bits - 1
Parity - N
Comm.Std - (RS232)
Handshaking - HW - None
Handshaking - SW - None

Thanks again!
Post 4 made on Sunday December 7, 2014 at 21:17
kgossen
Super Member
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On December 7, 2014 at 20:05, Drabert said...
Let me give that a try and see if it corrects the issue. What serial settings do you use on the QM-RMC? Right now i have it set at

Baud Rate - 9600
Data Bits - 8
Stop Bits - 1
Parity - N
Comm.Std - (RS232)
Handshaking - HW - None
Handshaking - SW - None

Thanks again!

It doesn't matter what processor. The settings you have are correct for the RS232 port. How far away are you from the DSC panel to the processor?
"Quality isn't expensive, it's Priceless!"
OP | Post 5 made on Sunday December 7, 2014 at 21:35
Drabert
Long Time Member
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132
i think i have a 7ft serial cable from the QM-RMC to the IT-100.

When i plug it into a laptop and open a putty session with COM1, i see the output from the IT-100. It is just when it is connected to the QM that it does not seem to be working correctly.

Grrrrr... :)

Eric
Post 6 made on Monday December 8, 2014 at 00:05
kgossen
Super Member
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I've done serial connections to the IT-100 over 100' without issue. If you want to send me the SIMPL file I can take a look to see if I can find any issues. Send me an RC mail with your email address if you're interested.
"Quality isn't expensive, it's Priceless!"
Post 7 made on Monday December 8, 2014 at 12:17
lites4u
Active Member
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745
On December 7, 2014 at 17:46, kgossen said...
You're using the DSC Power Series module in Crestron?

Please answer this question. It will help us, help you.
OP | Post 8 made on Monday December 8, 2014 at 13:18
Drabert
Long Time Member
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132
yes i am using the DSC Power Series module from crestron.

Even if i was not using that module, i should still be able to see the serial output from the QM-RMC right? if i put a variable name (DSC_rx$) in there and watch it in Simple Debugger?

sending your PM now kgossen.

Thanks

Eric
Post 9 made on Tuesday December 9, 2014 at 11:58
thecynic315
Senior Member
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Are you using Port B on the QM-RMC?

If so is the port set in Console mode?

That would prevent you from seeing data
Post 10 made on Tuesday December 9, 2014 at 15:58
lites4u
Active Member
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745
On December 9, 2014 at 11:58, thecynic315 said...
Are you using Port B on the QM-RMC?

If so is the port set in Console mode?

That would prevent you from seeing data

Good catch!!! Forgot about that one.
Post 11 made on Tuesday December 9, 2014 at 16:42
kgossen
Super Member
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That would make perfect sense as to why there's no feedback.
"Quality isn't expensive, it's Priceless!"
OP | Post 12 made on Thursday December 11, 2014 at 03:47
Drabert
Long Time Member
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October 2008
132
Thank you all for the ideas. I have it plugged into Port A and i have tried a couple different cable combinations from null modem to straight through but still not seeing anything coming in my DSC_rx$ (From DSC) like i am thinking i should.

On the other hand, i did just notice that all of the zones i have (32) look to be showing the correct signal in the debugger and the other 32 that i do not have on my system are all showing low so it looks like there is some communication going on after all. But for some reason, when i open a door, i do not see any changes in the toolbox.

I am going to start from scratch on the DSC program to see if i missed a step there. Thank you all for the help. I will post up my findings.
Post 13 made on Thursday December 11, 2014 at 11:11
kgossen
Super Member
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It's definitely a straight through serial cable. Who installed the IT-100? It could be a alarm programming issue.
"Quality isn't expensive, it's Priceless!"
OP | Post 14 made on Thursday December 11, 2014 at 11:15
Drabert
Long Time Member
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132
i installed the IT-100... and the Alarm system for that matter. Maybe i should find an alarm guy to set it up for me :)

Eric
Post 15 made on Thursday December 11, 2014 at 14:12
kgossen
Super Member
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I remember something about how the IT-100 had to be addressed in the alarm programming for it to work properly.
"Quality isn't expensive, it's Priceless!"
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