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Forums > Professional > Crestron Control Systems
Prodigy, Ipod metadata not always there
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Prodigy, Ipod metadata not always there
This thread has 6 replies. Displaying all posts.
Post 1 made on Saturday October 29, 2011 at 16:52
Pedro1
Lurking Member
Joined:
Posts:		October 2011
3
Using a P-IDOCV and PMC2+, the Ipod metadata comes and goes on the remote. Re-docking the remote sometimes helps. Tried different Ipods, no change. Any Ideas?
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Post 2 made on Sunday October 30, 2011 at 13:02
kgossen
Super Member
Joined:
Posts:		March 2008
3,026
Sounds like a communication issue. (would help to know which remote) What's signal strength like?
"Quality isn't expensive, it's Priceless!"
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OP | Post 3 made on Monday October 31, 2011 at 10:57
Pedro1
Lurking Member
Joined:
Posts:		October 2011
3
PTX3, signal strength is great. Would re-verifying the network (hardware) help?

Thanks
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Post 4 made on Monday October 31, 2011 at 17:18
chicagoinstaller
Advanced Member
Joined:
Posts:		September 2004
993
Did you update the firmware on the ipod dock...?

Latest ...v1.009.0029
If you can't be good, be good at it.
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Post 5 made on Monday October 31, 2011 at 23:25
sofa_king_CI
Super Member
Joined:
Posts:		June 2009
4,230
On October 31, 2011 at 17:18, chicagoinstaller said...
Did you update the firmware on the ipod dock...?

And on the PMC2 and on the PTX3?
do wino hue?
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Post 6 made on Saturday November 5, 2011 at 16:55
PeterN
Active Member
Joined:
Posts:		July 2008
546
Having a similar problem with PMC3, P-IDOCV, and PTX3. Reloaded latest available firmware to all devices. The "Currently Playing" feedback / metadata is visible on remote and in Real-Time Mode. "Browsing" feedback - iPod menus, playlists, song/artist/album titles is blank. It's like having the Crestron version of an iPod shuffle.
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OP | Post 7 made on Monday November 7, 2011 at 13:46
Pedro1
Lurking Member
Joined:
Posts:		October 2011
3
yes
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