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Topic:
Prodigy System Help
This thread has 25 replies. Displaying posts 16 through 26.
Post 16 made on Wednesday January 27, 2016 at 09:27
kgossen
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The last version of the firmware for the PMC2 that I see is pmc2_4.003.0015.zip. It's available on the Crestron FTP site for download.
"Quality isn't expensive, it's Priceless!"
Post 17 made on Wednesday January 27, 2016 at 11:29
wizardsword
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I am using firmware PMC2 4.001.1026 (Aug 27 2009). After the restore I set the static IP to 192.168.0.100 and reinstalled the SIMPL windows program and VT pro program. The app says connected to 192.168.0.100 and then just stays on the initializing screen.
Post 18 made on Wednesday January 27, 2016 at 11:43
kgossen
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are you using the App or Crestron Mobile Pro?

The Crestron App won't work with a 2 series processor.
"Quality isn't expensive, it's Priceless!"
Post 19 made on Wednesday January 27, 2016 at 11:51
wizardsword
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Yeah mobile Pro (the purple one)
Post 20 made on Wednesday January 27, 2016 at 12:23
kgossen
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It could be firmware. Do you have access to the FTP site?
"Quality isn't expensive, it's Priceless!"
Post 21 made on Wednesday January 27, 2016 at 12:25
wizardsword
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I do not anymore unfortunately
Post 22 made on Wednesday January 27, 2016 at 12:38
kgossen
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I would try contacting Crestron. I can't think they'd have any issue supplying you with 6 year old firmware for a product they f&*ked up on big time.
"Quality isn't expensive, it's Priceless!"
Post 23 made on Sunday January 31, 2016 at 23:50
wizardsword
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I contacted crestron and they would not give me the firmware but said it might not be firmware related. I have never experienced this problem before, not sure why this is happening. I have tried multiple different ports and IPs and they have always matched on the Ipad APP. I can always connect but never initialize. What else could I be missing?
Post 24 made on Monday February 1, 2016 at 17:39
kgossen
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On January 31, 2016 at 23:50, wizardsword said...
I contacted crestron and they would not give me the firmware but said it might not be firmware related. I have never experienced this problem before, not sure why this is happening. I have tried multiple different ports and IPs and they have always matched on the Ipad APP. I can always connect but never initialize. What else could I be missing?

Has it worked before and just stopped?
"Quality isn't expensive, it's Priceless!"
Post 25 made on Monday February 1, 2016 at 20:32
wizardsword
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It worked in the system it was in previously, but it was taken from there and i restored it and hasnt since
Post 26 made on Monday February 8, 2016 at 11:51
weddellkw
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On September 26, 2011 at 04:38, shakedog said...
I am trying to use the Prodigy Composer software to setup my PMC2 with my iPhone (Mobile Pro). I have no other hardware. I am trying to stay away from the other Crestron software to set my system up since I plan on making it as simple as possible however I realize I may have to dip into Toolbox, SystemBuilder, Simpl, etc., for additional configuration if necessary. I plan only to use this within an internal LAN, therefore port forwarding shouldn't be an issue on my router since no internal ports are being blocked. I am using a Linksys WRT54GL running the Tomato firmware (which may prove to be an issue). Through Toolbox I have enabled DHCP (setup a static 192.168.1.111 for PMC2 and 192.168.1.116 for the iPhone through the router), Auto Negotiate, Host Name: PMC2, CIP: 41790, CTP: 41791 (by the way, what does CIP and CTP stand for?), HTTP: 8081 (does not appear to matter since I'm over local LAN but have tried 80 as well), enabled WINS (do not believe this is necessary but checked it anyway), console password set to 1234.

Also, in Toolbox within System Info I have Enable Web Server checked (which probably doesn't mean balls).

Within Composer, I have setup my config file, established a connection to the PMC2 and uploaded both the Mobile Pro file and the system file into the PMC2. Aside from a few errors about not having codes for certain buttons, all is transferred successfully.

Now with all of this setup, the iPhone cannot connect to the PMC2 over the network.

The config for the iPhone is as follows:
Friendly Name/Location: Ohana
Use Local File: No
Host Name or IP Address: 192.168.1.111
HTTP: 8081 (have also tried 80 but do not think this matters much)
Port A: 41790
Port B: 41792 (still not sure what these numbers are used for. The help file is anything but help)
Passcode: 1234

I suspect there is an issue with the LAN connection because of the following reason: I am unable to establish a connection with the PMC2 via Composer when adjusting the communication settings from USB to TCP under setup network on the last page. I have created a new entry for a TCP connection with the following: IP: 192.168.1.111, Port (if not default): 41790 (have also tried leaving blank. I'm guessing this should match up to Port A?), Password: 1234, Device Type: Auto Detect.

Couple things:

For your processor setup:
CIP should be 41794
CTP should be 41795
(these are used by toolbox and crestron devices for communication. No reason to change them from default.)

You can adjust webport to your preference. Webserver must be enabled.

In programming:
Set a unique port number for each instance of the Mobile App you wish to support. I usually use 41781-41789. In SIMPL this is set in the parameters at bottom of the hardware symbol. In SB it is probably configured in devices settings?

In the App:
Make sure your hostname, webport and password match the settings configured above. Port A should the be the port# you setup in SIMPL/SB. Port B can be blank (this was an artifact of the older Mobile app symbols, I believe it now acts as a fail-over port in case the first port is unavailable.)
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