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Crestron Control Systems Forum - View Post
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The following page was printed from RemoteCentral.com:
| Topic: | PTX3 - Not Charging? This thread has 8 replies. Displaying all posts. |
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| Post 1 made on Sunday May 1, 2011 at 12:13 |
cgav Select Member |
Joined:
Posts: | September 2009
1,568 |
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My personal PTX3 is no longer charging on the base. It will stay powered on while on the base, but once you take it off, it dies. Anyone had a problem like this with their PTX3? This happened to one of my customer's remotes as well (one) I cant wait until they finally release the PLX3, hopefully it has better quality control than the ptx3.
I know batteries die all the time, but just another aggravation in a long line for this remote.
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| Post 2 made on Sunday May 1, 2011 at 14:11 |
sofa_king_CI Super Member |
Joined:
Posts: | June 2009
4,230 |
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I haven't had this issue on any. I did have one charging base that wouldn't charge consistently. Turns out you can back out the screws on teh back by about a quarter turn each and fixes it (had a batch over tighented at the factory).
But this sounds more like your battery isn't holding a charge since it stays powered while on the base. If you have another one, try swapping batteries just to see. The life of these batteries is about 12-18 months, so if its less than that, Crestron should RA it for you.
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do wino hue? |
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| Post 3 made on Monday May 2, 2011 at 13:21 |
lites4u Active Member |
Joined:
Posts: | August 2006
745 |
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12-18 Months. I better stock up for service calls.
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| Post 4 made on Tuesday May 3, 2011 at 17:32 |
sofa_king_CI Super Member |
Joined:
Posts: | June 2009
4,230 |
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On May 2, 2011 at 13:21, lites4u said...
12-18 Months. I better stock up for service calls. That's typcial off all batteries of this type. i always tell clients up front and let them know the cost of the replacement.
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do wino hue? |
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| Post 5 made on Wednesday May 4, 2011 at 07:23 |
lites4u Active Member |
Joined:
Posts: | August 2006
745 |
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I have a RTI T2-C that I am using with my crestron system at home. The remote "and" battery are from the year the T2-C was released.
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| Post 6 made on Wednesday May 4, 2011 at 13:30 |
sofa_king_CI Super Member |
Joined:
Posts: | June 2009
4,230 |
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On May 4, 2011 at 07:23, lites4u said...
I have a RTI T2-C that I am using with my crestron system at home. The remote "and" battery are from the year the T2-C was released. That's really good. Damn near every T2-C we've sold has needed battery replacement within 2 years. Of course it's going to be different for everyone and I haven't had to replace any of my PTX3 batteries yet, but in general you should set expectations for 12-18 months.
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do wino hue? |
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| Post 7 made on Wednesday May 4, 2011 at 14:23 |
Mr. Brad Advanced Member |
Joined:
Posts: | April 2008
934 |
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Sounds like a bad battery. However, have you tried reconditioning the battery through the setup menu?
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| Post 8 made on Monday May 9, 2011 at 13:34 |
longshot16 Super Member |
Joined:
Posts: | November 2009
3,442 |
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I've had three docking stations fail on me. One wasn't even soldered when it arrived. I have had a bunch of issues with this remote. I will be honest I have put it through its paces but it is on the touchy side. I will say that Crestron has been excellent with the advanced replacements.
I like the PTX3 a lot and would love to see them invent some more money into it to make is rock solid.
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The Unicorn Whisperer |
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| Post 9 made on Monday May 9, 2011 at 16:37 |
sofa_king_CI Super Member |
Joined:
Posts: | June 2009
4,230 |
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On May 9, 2011 at 13:34, longshot16 said...
I like the PTX3 a lot and would love to see them invent some more money into it to make is rock solid. Maybe that's why the cost has gone up, to put a little more R&D into it.
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do wino hue? |
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