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Complete Control by URC Forum - View Post
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Can't do a live update, Router problems
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| Topic: | Can't do a live update, Router problems This thread has 5 replies. Displaying all posts. |
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| Post 1 made on Saturday August 4, 2007 at 21:45 |
gary murrell Long Time Member |
Joined:
Posts: | December 2006
28 |
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Guys, I wanted to ask a real quick question here
I am trying to update my MX-3000 software and I can't get the live update to take, I recently installed some new network gear and can't seem to figure what the problem is
my motorola router has a firewall enabled and I have configured ports for many things such as FTP clients, Email, HTTP blah blah, I know how to do that and set things up properly for everything I just can't seem to get things working with the MX-3000 live update, just a fail to download patch file message
any advice on this? it would be much appreciated
thanks
-Gary
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| Post 2 made on Saturday August 4, 2007 at 21:49 |
fcwilt Senior Member |
Joined:
Posts: | September 2003
1,283 |
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You firewall my generate a log reporting on actions that have been blocked. If so clear the log and try the live update. You may be able to see what ports and protocols are in use and being blocked. Then you would have to allow access for them.
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Regards, Frederick C. Wilt |
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| Post 3 made on Saturday August 4, 2007 at 23:28 |
OTAHD Super Member |
Joined:
Posts: | October 2005
4,679 |
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Can you temporarily bypass the router and go directly to the modem?
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LET'S GO BUFFALO!!! |
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| Post 4 made on Saturday August 4, 2007 at 23:34 |
Daniel Tonks Wrangler of Remotes |
Joined:
Posts: | October 1998
28,781 |
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If it helps, Live Update isn't working for me right now either ("Failed to download the patch info file").
It, however, seems to use the HTTP protocol to mail.urcmx.com, so there shouldn't be any router configuration necessary.
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| OP | Post 5 made on Sunday August 5, 2007 at 10:29 |
gary murrell Long Time Member |
Joined:
Posts: | December 2006
28 |
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Thanks guys, appreciate the help
Daniel, if the program uses a HTTP protocol then it should be ok, maybe there are issues right now
I did try bypassing the router after I posted this and got the same thing
thanks again guys
-Gary
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| OP | Post 6 made on Sunday August 5, 2007 at 16:27 |
gary murrell Long Time Member |
Joined:
Posts: | December 2006
28 |
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guys update just worked having noi touched or changed a thing it was a URC issue thanks a bunch for the help -Gary
Last edited by gary murrell
on August 5, 2007 16:34.
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