For those of you who enjoy this remote, all the power to you, but i am tired of this remote. It is akin to the Calypso controllers. It is trying to do way to much for the processor. Down with the RTI and Harmony remotes until they get thier acts together and go to the point where they are actual controllers and not just an over expensive learning remote.

Which remote(s) are you refering to?

Yes down with RTI and Harmony!

:-)


This is one of the best posts ever.

Customer dis satisfaction due to lack of programming knowledge? Which remotes

RTI can be made to do many things. Installers tend to make them remotes for AV gear though.

Sorry to hear you are having problems.

Programming remotes and getting them to work well is on par with making posts that we can understand.

What exactly are you having trouble with?

Customer dissatifaction due to bad design. For instance 2 zone amp. For volume control of zone 1, easy enough drag and drop, i can even punch it through. YAY for simplicity. Get to zone 2, listening to my dvd player, now i could add new pages for ZONE 2 dvd and do it that way, or add "soft buttons" and get the joy of a service call when they say, i try to turn the volume up but it doesn't work.

Also customer disatifaction due to its inconsitoncey. Stand at point A and it work,s point B works, back to point A and nothing. Before you ask I have tried all the frequencys and gone so far as to use a spectrum analizer(sp?). Hour for hour what it took to do it and come back and troubleshoot it I might as well have given the customer a long stick becuase that is what I came out of profit wise.

What remote are you using?

There are ways around what you are trying to do but, depending on your system design, better ways to go.

For RF, they can be made to work reasonably flawless UNLESS you have external RF noise from comm towers or other large noise generators. If your macros are large and long (like mine) RTI would be a better solution as the macros sit on the processor and a single trigger command is sent.

Post some details and we could help out

Wireless reception issues aside... we all have them. It is the nature of the beast. RTI is better than most and I have used them all and I prefer it to the URC and Pronto stuff which I find clunky and quirky to program anything too custom.

Regarding your zone 2 application... I do this all of the time quite effectively. If you are going to design a multiple zone controller, the user interface will grow in complexity because the system is more complex. The remote is only as good as the design and attention to detail that is put into it.

On one of my "home" pages I provide an option screen to select the main room, second zone (room or area or "house") or all before I promt the client for a source selection. Usually this is done for music sources only since the second zone is usually for audio only, however, I will organize this a bit differently if there is also local video function in the second zone or subzone. This way if the client is listening in one zone and wants to add another zone, they simply press the home button and quickly make the selections needed to activate a source in the new zone.

All of my devices are duplicated with different color backgrounds for every zone or subzone employed so that the client always knows by the color which room they are controlling at any given time. This is important because despite the fact that the device controls are the same regardless of the zone (zone controler excepted), the on/off/volume/mute controls are often unique. In order to facilitate seamless volume control in when listening in the "ALL" zone mode I will program the right arrow (RTI T3 or T2C) to scroll to the active device control screen in each zone or subzone. For example... if I am on the CD transport screen in the main zone (green) the right arrow will cycle me through the CD transport screen zone 2 (magenta), CD transport screen zone 3 (blue) and back the the CD transport screen main zone (green). I recently completed a job that used a RTI T3 master controller that controlled the main zone, 3 sub zones off of the second zone all utilizing RAT1 volume controls and a third outdoor zone. I used Green, Dark Cyan, Red, Magenta and Blue Sky backgrounds. I would love it if the remote could sync its conditional logic with the processors somehow for more elegant page jump logic without having to run two sets of logic (remote and processor)

As a quick solution you could create a "hot" key that brings up a second zone volume control page that allows on the fly volume and mute changes and then provide a "back" button to jump back to the previous page when done adjusting.

I prefer RTI for stuff like this because the controllers (and programming software) are much more flexible than Pronto or URC. To do custom stuff like this on URC and Pronto involves SOOO much clicking my arm siezes up!

Of, course, I do not think it needs to be said, however,... if you want to put in simple universal remotes and keep it quick, don't do multizone systems, don't give too many options, don't accept jobs using gear with limited control options and don't promise too much. Hell, just use a hand programmable IR remote.

On the other hand, if you want to design and install custom system controllers/control systems, put in alot of time up front to design a logical and error free GUI and work with gear that you can depend on or just charge a sky high fee to cover the expense of not covering your bases.

Oh, by the way, what remote are you using?

Must have the same remote I don't have.



Dang thing does everything I want it to, just not when I'm using it.

I once had a remote I didn't really like.

Nah, you wouldn't want to add a 'zone 2' page because then it would WORK!!! ;-)

WTF?????

Is this a joke??

A bad one at best.

Provide a freakin detail and maybe someone can help you.

It's Griswold's cousin.

Obviously a refugee from the installers forum....although his spelling skills are a bit suspect... ;-)

rosariorose9